Wendi Dallman
Lincoln,NE
Summary
Customer and patient service expert with extensive claims processing and daily reconciliation experience. Proven track record in team building and enhancing operational efficiency. Strong analytical skills and attention to detail drive successful outcomes.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Assistant Manager
Dollar Tree
Lincoln, NE
04.2025 - Current
- Conducted opening and closing tasks involving daily reconciliation of deposits.
- Coordinated daily operations, promoted efficient workflow, and fostered a welcoming atmosphere.
- Processed sales transactions using a cash register, handling online and telephone orders.
- Managed and educated staff while prioritizing customer service, adherence to company policies, and front-end operations.
- Performed routine cycle counts aimed at reducing shrinkage, correcting inventory, and boosting sales.
- Discharged freight onto floor in alignment with company planogram
Front Desk Administrator
Superior Dental Health
Lincoln, NE
03.2024 - 10.2024
- Processed insurance claims electronically to the appropriate payer.
- Managed accounts receivable by executing follow-ups on unpaid invoices, denied and aging claims.
- Assessed claims for the precision of diagnostic codes and documentation.
- Processed referrals for specialist care when requested.
- Verified patient insurance eligibility and coverage details.
- Guided the patient’s financial responsibilities for dental treatment plans.
- Managed patient check-in and check-out processes.
- Coordinated appointment scheduling and confirmation to enhance production.
- Retrieved faxes and uploaded documents to patient charts.
Education
GED -
Northeast High School
Lincoln, NESkills
- Daily reconciliation
- Customer service
- Appointment scheduling
- Claims processing
- Inventory management
- Team building
- Problem solving
Certification
ADA Dental Coding Class 2021
Timeline
Assistant Manager
Dollar Tree
04.2025 - Current
Front Desk Administrator
Superior Dental Health
03.2024 - 10.2024
GED -
Northeast High School