Wendi L'Hereault
Campbell,California
Summary
Results-driven Area Manager with extensive experience at VCA Veterinary Hospitals, excelling in financial management and team leadership. Proven ability to enhance operational efficiency and cultivate collaborative environments, leading to significant revenue growth and improved team cohesion. Demonstrates strong skills in veterinary technician roles, with a focus on project leadership and operational oversight that drives success. Career goals include further advancing efficiency initiatives while mentoring emerging leaders in the veterinary field.
Overview
24
24
years of professional experience
Work History
Area Manager
VCA Veterinary Hospitals
04.2024 - Current
- Responsible for the success of four hospitals while also providing assistance to the regional operations director
- Assisted managers with revenue enhancement strategies, expense reduction methods, and team culture improvement.
- Provided support in managing HR concerns, maintaining the building, and effectively communicating with clients.
- Managed hospital budgets effectively, increasing revenue and creating solid teams, while adhering to company policies and promoting company programs
Hospital Manager
VCA Veterinary Hospitals
San Jose
01.2018 - 01.2024
- Managed hospital operations for two San Jose locations.
- Directed team of 20 members.
- Oversaw budget, payroll, contributions, and expenses.
- Oversaw hospital staff and maintained efficient operations.
- Maximized efficiency in financial operations and organizational programs.
- Built and preserved essential relationships with various rescue organizations.
- Coordinated training programs for new doctors and technicians in a spay/neuter clinic.
- Managed successful transition and promotional activities for newly built hospital.
- Enhanced team culture leading to lower attrition.
- Mentored and trained new managers
Veterinary Nursing Manager
Pacific Veterinary Specialists
01.2015 - 01.2018
- Coordinated team of thirty staff members.
- Maintained schedules, gave reviews, handled staff issues, recruited skilled staff, analyzed and changed protocols to improve efficiency, improved nursing skills through education, and met financial goals related to payroll
- Delivered comprehensive care to critically ill patients and efficiently managed emergencies as a full-time nurse.
Veterinary Nurse-Relief
United Emergency Animal Clinic/Pacific Veterinary Specialists
01.2008 - 01.2018
- Relief Technician for both locations
- Involved TPR's, treatments for critically ill patients in ICU, triage, CPR, radiology, anesthesia and surgical prep, and many other technical nursing skills
Veterinary Surgical/CCU Nurse
Sage/Veterinary Surgical Associates
01.2006 - 01.2015
- Delivered top-tier surgical and anesthetic care to patients, and provided excellent client service.
- Assisted with soft tissue, orthopedic, and neurologic surgeries
- Ran the CT Machine, and performed specialized radiographs
- In CCU, was responsible for the care of patients from every specialty department, including Surgery, Internal Medicine, Oncology, Neurology, and Cardiology
- Trained new employees, and assisted with Emergencies
Veterinary Nurse-Relief
Ophthalmology for Animals
01.2006 - 01.2007
- Relief technician work on a regular basis for surgery days, for which I prepped the patient for surgery, monitored anesthesia, and recovered the patients
Veterinary Nurse, Supervisor, Inventory Coordinator
Santa Cruz Veterinary Hospital
Santa Cruz
01.2002 - 01.2006
- Supervised nursing staff in a general practice setting.
- Performed all general practice nursing skills, and client education and support
- Supervised and coordinated up to ten nurses, including schedules, reviews, and meetings.
- Coordinated supply ordering and oversaw maintenance and repair of medical equipment.
- Defined inventory specialist role, established protocols, and optimized processes for enhanced efficiency.
Veterinary Assistant
Veterinary Tumor Institute
01.2001 - 01.2002
- Supported the medical team by aiding doctors and RVTs in patient treatment.
- Mastered essential techniques for general practice veterinary assistance.
- Performed administrative duties, managed clinic setup and closure, and offered care for I131 patients.
Education
BA - Biology
University of California at Santa Cruz
Registered Veterinary Technician -
Skills
Team Leadership and Development
Veterinary Technician
Financial Management
Promoting Collaborative Environment
Project Leadership
Operational Efficiency Management
Volunteer Experience
- Silicon Valley Pet Project, 2018 - 2022
- Team in Training/Leukemia and Lymphoma Society, 2014 - 2016
- French Bulldog Rescue Network, 2012 - 2014
- Pug Rescue of Sacramento (PROS), 2012
- Wildlife Center of Silicon Valley, 2010 - 2011
- Ano Nuevo State Reserve Docent, 2003 - 2007
References
Lesli Solomon 925-596-4484
Nancy Rinkardt 831-331-6847
Leslie Haddad 650-279-5382
Sheila Perry 831-419-6179
Timeline
Area Manager
VCA Veterinary Hospitals
04.2024 - Current
Hospital Manager
VCA Veterinary Hospitals
01.2018 - 01.2024
Veterinary Nursing Manager
Pacific Veterinary Specialists
01.2015 - 01.2018
Veterinary Nurse-Relief
United Emergency Animal Clinic/Pacific Veterinary Specialists
01.2008 - 01.2018
Veterinary Surgical/CCU Nurse
Sage/Veterinary Surgical Associates
01.2006 - 01.2015
Veterinary Nurse-Relief
Ophthalmology for Animals
01.2006 - 01.2007
Veterinary Nurse, Supervisor, Inventory Coordinator
Santa Cruz Veterinary Hospital
01.2002 - 01.2006
Veterinary Assistant
Veterinary Tumor Institute
01.2001 - 01.2002
BA - Biology
University of California at Santa Cruz
Registered Veterinary Technician -
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