Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Project Manager
AKH Inc, Advancing Knowledge In Healthcare
02.2022 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Continuing Education Coordinator
VCU Health System (UHS-PEP)
12.2017 - 01.2022
Key coordinator of 80 Regularly Scheduled Series (RSS) activity program compliance
Works closely with 50 department liaisons to ensure accurate information is recorded per accreditation requirements
Developed and ran LMS software training program for department liaisons and Continuing Education staff
Manages continuing medical, pharmacy, and nursing education activities for assigned internal and external partners
Conducts program planning activities including developing educational content, speaker selection, compliance documentation, evaluation, and analysis
Maintains accurate and complete compliance files for an average of 10 activities per year.
Managed budget allocations for various programs, ensuring appropriate resource distribution and maximizing return on investment.
Coordinated logistics for special events, including securing venues, arranging speakers, organizing materials, and managing attendee communications.
Assisted in development and implementation of standard operating procedures.
Administrative Assistant
VCU Health System (UHS-PEP)
04.2017 - 12.2017
Provided administrative support to the entire Continuing Medical Education office
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated meetings and conference calls
Composed and edited correspondence
Proofreading of materials.
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
PAR / PRR
VCU Health System
02.2009 - 04.2017
Provided administrative support to healthcare providers and staff by scheduling appointments, managing patient records, and coordinating referrals
Verified insurance coverage and obtained authorizations for procedures, tests, and consultations as required
Assisted patients with insurance-related inquiries, billing issues, and financial assistance programs
Managed incoming calls, messages, and correspondence, and directed inquiries to the appropriate departments
Education
Bachelor of Science - Developmental Psychology
Liberty University
Lynchburg, VA
05.2024
Leadership
Grace E. Harris Leadership Institute
Richmond
05.2021
General Studies
J. Sargeant Reynolds Community College
Richmond
01.2006
Skills
MS Office Suite (Word, Excel, PowerPoint, and Outlook)