Hi, I’m
Wendi Mclendon
Peachtree City,GA
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
years of professional experience
Work History
Sterling TechnologiesMiami , FL
University of Miami
08.2017 - Current
Job overview
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Memorial West HospitalPembroke Pines, FL
PCA
08.2015 - 12.2017
Job overview
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
PCTPittsburgh, PA
UPMC
02.2005 - 11.2015
Job overview
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
Education
University of Pittsburgh - JohnstownJohnstown, PA
Bachelor from Law (Pre-Law)
06-2014
Everest Institute - PittsburghPittsburgh, PA
Certificate
08-2006
David B Oliver Pittsburgh, PA
High School Diploma
06-2005
Skills
- Calm Under Pressure
- Organization
- PPE Use
- Supervision and Leadership
- MS Office
- Microsoft Word
- Project Planning
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of Miami
Sterling Technologies
08.2017 - Current
PCA
Memorial West Hospital
08.2015 - 12.2017
UPMC
PCT
02.2005 - 11.2015
University of Pittsburgh - Johnstown
Bachelor from Law (Pre-Law)
Everest Institute - Pittsburgh
Certificate
David B Oliver
High School Diploma