Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendolyn Rodas

Naples

Summary

Results-driven professional with extensive experience at Ulta Beauty Inc. Focused on customer satisfaction and operational efficiency, successfully enhancing service delivery and optimizing appointment processes. Established strong client relationships and ensured a well-maintained environment for superior experiences. Dedicated to delivering quality service and pursuing continuous improvement.

Overview

3
3
years of professional experience

Work History

Salon Coordinator

Ulta Beauty Inc.
01.2024 - 09.2025
  • Assisted in managing daily salon operations to ensure smooth service delivery.
  • Coordinated appointment scheduling and client communications to enhance customer satisfaction.
  • Maintained cleanliness and organization of salon equipment and products for optimal efficiency.
  • Supported staff by preparing workstations and ensuring availability of necessary supplies.
  • Learned and implemented salon software for booking, billing, and inventory management tasks.
  • Engaged with clients to gather feedback for service improvement and quality assurance.
  • Collaborated with team members to promote services through social media platforms effectively.
  • Developed knowledge of haircare products and services to provide informed recommendations to clients.
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
  • Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
  • Assisted stylists with client consultations, ensuring a clear understanding of desired services and outcomes.
  • Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
  • Enhanced customer satisfaction with prompt and courteous service at the front desk.
  • Improved salon efficiency by streamlining appointment scheduling and client management processes.

Toddler Childcare Provider

Creative World School
08.2022 - 01.2023
  • Facilitated daily activities that promote social, emotional, and cognitive development in toddlers.
  • Collaborated with team members to create engaging lesson plans tailored to developmental milestones.
  • Monitored children's progress and provided feedback to parents on growth and behavioral patterns.
  • Implemented safety protocols and maintained a clean, organized environment for optimal child engagement.
  • Organized group activities that encouraged teamwork, communication, and problem-solving skills among toddlers.
  • Fostered positive relationships with children through supportive guidance and active listening techniques.
  • Led circle time activities focused on building foundational literacy skills such as letter recognition, phonemic awareness, vocabulary expansion among toddlers aged 18 months-3 years.
  • Maintained a clean, organized classroom environment conducive to learning, exploration, and comfort for young children.
  • Developed strong relationships with children based on trust, empathy, and understanding of individual needs.
  • Promoted healthy habits through teaching proper hygiene practices and providing nutritious snacks.
  • Managed challenging behavior with positive discipline techniques, creating an atmosphere of respect and cooperation among the children.
  • Attended professional development workshops to stay current on best practices for early childhood education and care provision.
  • Managed daily routines, ensuring a consistent schedule for naps, meals, and playtime.
  • Maintained accurate records of each child''s attendance, medical information, and developmental progress.
  • Assisted in potty training toddlers using effective strategies that supported both children and their families during the transition from diapers to underwear.

Education

Palmetto Ridge Highschool
Naples FL

No Degree - Licensed Esthetician

Skin Care Academy of Florida
Bonita Springs, FL

Skills

  • Analytical thinking and judgment
  • Hygiene and sanitation practices
  • Safety consciousness
  • Commitment to quality service
  • Advanced interpersonal abilities
  • Customer satisfaction focus
  • Culinary service background

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Salon Coordinator

Ulta Beauty Inc.
01.2024 - 09.2025

Toddler Childcare Provider

Creative World School
08.2022 - 01.2023

Palmetto Ridge Highschool

No Degree - Licensed Esthetician

Skin Care Academy of Florida

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Wendolyn Rodas