Wendy Allred
St Louis,MO
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
St. Louis County Department Of Public Health
Saint Louis, MO
04.2012 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Education
Bachelor of Science - Nursing Studies
Maryville University of Saint Louis
St. Louis, MOSkills
- Stocking supplies
- Medical Equipment Operation
- Proper sterilization techniques
- Certified in Basic Life Support (BLS)
- Patient Assessments
- Vital Sign Monitoring
- Venipuncture and phlebotomy
- EKG set up and monitoring
- Electrocardiography (EKG)
- Preparing specimens and samples
- Restocking lab supplies
- CPR
- General housekeeping ability
- Lab equipment setup
- Customer Service
- Medical terminology proficiency
- Immunization Administration
- Equipment Sterilization
- STD counseling
- Sterile technique
- HIPAA Compliance
- Patient-focused care
- Patient Scheduling
- Phlebotomy
- Compassionate
- Inventory and supply management
Certification
- Everest College Diploma Medical Assisting, St. Louis, MO, Graduated May 2006
Work History
- Midwest Health Professionals Cardiovascular Consultants, St. Louis MO, December 2006-April 2012
Accomplishments
- Certificate of Completing 10 years as an employee for St. Louis County DPH
References
References available upon request.
Timeline
Medical Assistant
St. Louis County Department Of Public Health
04.2012 - Current
Bachelor of Science - Nursing Studies
Maryville University of Saint Louis