Wendy Amezcua
Stockton,CA
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in cash management and team leadership. Proven ability to enhance customer service and streamline operations, ensuring efficient store openings and closings. Bilingual communicator skilled in training staff and implementing effective sales strategies to boost productivity and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Head Cashier
Home Depot
Stockton, California
03.2023 - 02.2025
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Scanned, priced, and bagged customer items quickly to keep lines moving.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Problem solving during stressful customer interactions
Crew Member
McDonald's
Stockton, California
03.2021 - 03.2023
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered phone calls promptly to provide accurate information about menu items or prices. Prepped veggies.
- Organized and restocked supplies to support operations and team productivity.
Education
San Joaquin Delta College
Stockton, CASkills
- Cash management
- Customer service
- Sales strategies
- Team leadership
- Bilingual
- Communication
- Critical thinking
- Problem solving
- Time management
- Direction
- Coordinating
- Tech
- Scheduling staff
- Effective communication
- Hospitality and accommodation
- Merchandising
- Cash register operation
- Equipment troubleshooting
- Employee training
- Price verification and adjustments
- Store opening and closing
- Cash handling
- POS systems
- Stress management
- Punctuality
- Adaptability and dependability
- Schedule coordination
- Point of sale operation
- Training and coaching
- Positive attitude
- Drawer balancing
- Store policies
- Shrinkage reduction strategies
- Sales promotion
- Customer relations
- Workplace safety
- Transaction approvals
- Price verification
- Promotional pricing adjustments
- Tax compliance
- POS system proficiency
Languages
Spanish
Full Professional
Accomplishments
- Employee of the month
- Front end manager promotion
Timeline
Head Cashier
Home Depot
03.2023 - 02.2025
Crew Member
McDonald's
03.2021 - 03.2023
San Joaquin Delta College