WENDY BALES
Frederick,CO
Summary
Seasoned Sales and Administrative Professional looking to leverage diverse operational skills in a part-time capacity. Proven track record of managing high-volume client relationships while maintaining precise accounting workflows and data reconciliation. A reliable, self-directed team member dedicated to streamlining day-to-day business operations.
Overview
30
30
years of professional experience
Work History
Accounting Assistant
Axelson Machine Inc.
Erie, CO
03.2023 - 04.2025
- Processed company receiving, accounts receivable, and accounts payable transactions accurately.
- Managed receipt processing for all company purchases, including accounts receivable and accounts payable.
- Checked general ledger entries, enhancing accuracy and identifying necessary adjustments.
- Maintained organized accounts payable files, ensuring records were consistently up-to-date.
Supervisor Multifamily Inside Sales/Purchasing
Builders First Source
Loveland, Longmont, CO
10.2018 - 11.2022
- Supervised and provided leadership for inside sales staff, having responsibility for coordinating sales distribution, quotas, goals and monitoring sales performance and trends
- Developed work assignments and schedules for estimators and sales staff
- Quoted and purchased all special order products to coordinate with delivery dates
- Scheduled production and estimate date of delivery to customer based on knowledge of store's production and delivery schedules
- Provided support by handling telephone calls, product inquiries, job site requirements, and special projects
- Organized and maintained calendar and meetings for all MF employees
- Collaborated with Outside Sales to grow sales volume from 4 million to 22 million in four years
- Provided assistance to team members by answering questions and resolving issues. and answered directly to Area Sales Manager
Territory Manager/Outside Sales
TrimCo Millwork
Aurora, CO
03.2014 - 07.2018
- Managed over 100 Retail store customers covering Northern and Eastern Colorado, Wyoming and Nebraska
- Qualified new accounts by verifying customer information and setting up necessary documentation.
- Addressed warranty claims; visiting job sites, documented issues, and worked with dealer and manufacturer to resolve claims for end user in timely manner
- Processed quote and order requests as well as purchase orders; providing spec sheets and performance data when required
- Met with clients, delivering presentations and educating on product and service features and offerings
- Worked with Corporate to clean up old and duplicated product codes to simplify order entry for team members
- Attended industry shows and conventions to identify and pursue new market opportunities
Counter Sales/Purchasing/Inside Sales
Direct Lumber and Door of Colorado
Denver, CO
05.2011 - 03.2014
- Used product knowledge to increase overall walk in sales by 50% within 6 months
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Processed credit, debit, check, and cash sales transactions accurately, ensuring smooth transaction flow and customer trust
- Provided clerical support to company employees by copying, faxing and filing documents
Western Division Lead Account Manager
TruStile Doors LLC
Denver, CO
08.2007 - 05.2011
- Managed 200 accounts across 10 states, including 3 of the top 10 highest volume accounts.
- Managed customer accounts including developing account with outside sales and management to meet sales goals and to ensure highest level of customer satisfaction
- Fulfilled customer quote requests by gathering information about opportunity, offering them alternate options, and selling against competition to close sale
- Addressed customer warranty claims by processing claim paperwork and working with customer, outside sales reps and management to quickly resolve claim
- Collaborated with marketing, production and IT when implementing new product options
Education
High School Diploma -
Westminster
Westminster, COSkills
- Time Management - Ability to prioritize and multitask
- Strong written and verbal communication skills
- Professional client communication and relations
- Organizational skills
- Adaptable
- Customer service
- Bank reconciliation
- Microsoft Excel
- Invoicing and collections
- Accounts payable and receivable
- Data inputting
- Invoicing and billing
- Data entry
- Administrative support
- Attention to detail
- Payment processing
- Purchase order management
Timeline
Accounting Assistant
Axelson Machine Inc.
03.2023 - 04.2025
Supervisor Multifamily Inside Sales/Purchasing
Builders First Source
10.2018 - 11.2022
Territory Manager/Outside Sales
TrimCo Millwork
03.2014 - 07.2018
Counter Sales/Purchasing/Inside Sales
Direct Lumber and Door of Colorado
05.2011 - 03.2014
Western Division Lead Account Manager
TruStile Doors LLC
08.2007 - 05.2011
High School Diploma -
Westminster