Wendy Bishop
Cape Coral,Florida
Summary
Accomplished sales professional experienced in developing, implementing, and managing successful sales strategies. Proven track record of driving revenue growth and exceeding sales goals. Highly skilled in leading, motivating, and inspiring sales teams. Excellent communication, problem-solving and customer service skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Loan Advisor
OneMain Financial
05.2024 - Current
- Boosted customer satisfaction levels with a timely response to inquiries and resolution of issues.
- Expedited loan processing times by maintaining clear communication channels between internal departments and external partners.
- Provided ongoing support for existing clients, addressing concerns or questions related to their loans as needed throughout the life of the agreement.
- Ensured compliance with federal, state, and company policies by conducting thorough audits of all loan documentation.
- Managed a diverse portfolio of loans while consistently meeting or exceeding sales targets set by management.
- Developed customized financial solutions for clients based on their unique needs, leading to higher client retention rates.
Sales Manager
Offshore Sailing School
06.2016 - 01.2024
- Successfully managed a team a three to five Sales Associates to achieve growth and hit sales targets
- Increased sales revenues from three million to five and a half million by 2023
- Single-handedly retained over four million in revenue after COVID, and hurricanes Irma and Ian through customer negotiation
- Established relationships with key customers and partners, providing personalized service and support
- Developed sales team through motivation, counseling, and product knowledge education
- Analyzed sales data to identify trends and make recommendations for improvement
- Collaborated with marketing department to develop marketing plans, incentives, procedures, and strategies to increase sales volume
Account Manager, Inside Sales
Cellular Sales
09.2013 - 05.2016
- Recognized for exceeding sales goal monthly
- Established rapport with prospects by understanding their unique challenges and providing customized solutions
- Resolved customer complaints quickly and efficiently while maintaining high levels of client satisfaction
- Increased sales by upselling packages or new products to existing and new customers
- Input positive and negative customer feedback into database to improve customer service and insides sales product knowledge
Real Estate Sales Associate
Licensed Real Estate Sales Associate
08.2008 - 09.2013
- Sales Associate with Sellstate, and Cape Realty
- Facilitated communication between clients, lenders, appraisers, inspectors, attorneys, and other parties involved in a transaction
- Utilized data management systems to track sales activities and monitor inventory levels
- Advertised properties through print, online and social media channels
- Conducted market analysis to assess value of residential, commercial, and industrial properties
Mortgage Broker
Mortgage Broker
01.1990 - 08.2008
- Developed innovative marketing strategies aimed at increasing customer engagement levels and driving sales growth
- Cultivated relationships with local lenders, real estate agents, and title companies to increase business opportunities
- Monitored changes in interest rates and updated customers on their impact on financing options
- Educated clients on various aspects of the home buying process to help them make informed decisions about their financing options.
- Conducted comprehensive financial analyses to determine borrower eligibility for various mortgage programs based on credit history, income stability, and debt ratios.
Education
Business -
UW EAU CLAIRE
EAU CLAIRE, WISCONSINHigh School Diploma -
WEST ALLIS CENTRAL HIGH SCHOOL
West Allis, WISkills
- Sales Expertise
- Team Oversight
- Coaching and Mentoring
- CRM Software
- Profit and Revenue Generating Strategies
- Sales Presentation
- Excellent Communication Skills
- Accomplished Manager
- Recruiting and Hiring
- Marketing Strategies
- Analytical Problem Solver
- Sales Strategy Development
- Database Management
- Microsoft Windows
Certification
Florida Sales Associate Real Estate License
References
Available upon request.
Timeline
Loan Advisor
OneMain Financial
05.2024 - Current
Sales Manager
Offshore Sailing School
06.2016 - 01.2024
Account Manager, Inside Sales
Cellular Sales
09.2013 - 05.2016
Real Estate Sales Associate
Licensed Real Estate Sales Associate
08.2008 - 09.2013
Mortgage Broker
Mortgage Broker
01.1990 - 08.2008
High School Diploma -
WEST ALLIS CENTRAL HIGH SCHOOL
Florida Sales Associate Real Estate License
Business -
UW EAU CLAIRE
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