Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Wendy Blair

Quakertown,PA

Summary

Dynamic healthcare professional with extensive experience at Phoebe Richland Healthcare Center in healthcare administration, prepared for this role. Skilled in patient record management, appointment scheduling, and medical terminology. Team collaboration and achieving results are key strengths, with strong ability to adapt to changing needs. Trusted for reliable support and efficiency in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Nursing Unit Clerk

Phoebe Richland Healthcare Center
04.2023 - Current
  • Coordinated patient admissions and discharges, ensuring accurate documentation and effective communication with healthcare teams.
  • Managed electronic health records, maintaining data integrity and confidentiality for patient information.
  • Scheduled appointments and procedures, optimizing workflow efficiency for nursing staff and patients.
  • Assisted with inventory management of medical supplies, ensuring availability and compliance with safety standards.
  • Supported nursing staff by preparing charts and reports, enhancing preparation for daily rounds and evaluations.
  • Trained new clerks on office protocols and software systems, fostering a collaborative team environment.
  • Implemented process improvements in administrative workflows, contributing to enhanced service delivery within the unit.
  • Maintained confidentiality at all times while handling sensitive medical documents, adhering strictly to HIPAA guidelines.
  • Assisted in reducing errors through careful verification of physician orders for tests, medications, and treatments.
  • Received and routed laboratory results to correct clinical staff members.
  • Ensured accurate documentation of patient information by meticulously updating electronic health records.
  • Prepared and processed patient referrals and transfer requests.

Human Information Managment Support

Phoebe Richland Healthcare Center
10.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Certified Nursing Assistant

Phoebe Richland Healthcare Center
04.2009 - Current
  • Provided compassionate patient care, ensuring comfort and safety during daily activities.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Implemented infection control protocols to maintain a sterile environment.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Trained new nursing assistants on best practices and operational procedures.
  • Documented patient information accurately in electronic health record systems.
  • Facilitated communication between patients, families, and healthcare providers for optimal care continuity.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Education

Upper Perkiomen High School
Pennsburg, PA

Skills

  • Healthcare software proficiency
  • Medical transcription
  • Calendar and appointment management
  • Teamwork and collaboration
  • Problem-solving
  • Patient confidentiality
  • Patient scheduling
  • Customer service
  • HIPAA compliance
  • Records management
  • Data management
  • Inventory management

Accomplishments

    During my 16 years of service at Phoebe Richland Healthcare Center I have received several Deaconess awards for upholding our core Faith in Action Values such as Compassion and Fruits of the spirit.

    I have also been the recipient of the prestigious Presidential Award.

    I have served upon the Corporate Faith In Action committee for 8yrs.

Languages

English

Timeline

Nursing Unit Clerk

Phoebe Richland Healthcare Center
04.2023 - Current

Human Information Managment Support

Phoebe Richland Healthcare Center
10.2019 - Current

Certified Nursing Assistant

Phoebe Richland Healthcare Center
04.2009 - Current

Upper Perkiomen High School

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