Summary
Overview
Work History
Education
Skills
Timeline

Wendy Bourbeau

North Grosvenor Dale,CT

Summary

Dynamic delivery driver with a proven track record at Spark, excelling in time management and customer service. Expert in GPS navigation and route optimization, consistently achieving on-time deliveries. Known for a positive attitude and reliability, fostering strong client relationships through proactive communication and personalized service.

Overview

19
19
years of professional experience

Work History

Delivery Driver

Spark
06.2023 - 04.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing to manage time in the store.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.

Newspaper Delivery Driver

After Hours
03.2015 - 12.2022
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified the accuracy of all deliveries against route lists.


  • Maintained strong relationships with clients through proactive communication and personalized service.

Newspaper Delivery Driver

ABC Distribution
01.2023 - 06.2023
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

CNA

Matulaitis Nursing Home
05.2007 - 04.2014

  • Checked the patient's vitals, such as temperature and blood pressure.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Cashier

Citgo Gas Station
04.2006 - 10.2007
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Diploma - Business

Putnam High School , Putnam, CT
06.1992

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Time management skills
  • GPS and route planning

Timeline

Delivery Driver - Spark
06.2023 - 04.2025
Newspaper Delivery Driver - ABC Distribution
01.2023 - 06.2023
Newspaper Delivery Driver - After Hours
03.2015 - 12.2022
CNA - Matulaitis Nursing Home
05.2007 - 04.2014
Cashier - Citgo Gas Station
04.2006 - 10.2007
Putnam High School - Diploma, Business
Wendy Bourbeau