Dynamic professional with a background in customer service and administrative support. Known for effective communication and problem-solving skills, committed to optimizing operations and enhancing overall guest experiences.
Work History
Front Desk Coordinator
9 Months
One Life Fitness | 01.2026 - Current
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated scheduling for fitness classes and personal training sessions.
Maintained accurate member records using membership management software.
On Site-Solution Specialists
3 Years 2 Months
MSC | 07.2022 - 09.2025
Restructured customer service process, ensuring quicker response times.
Negotiated with suppliers to reduce material costs, improving profit margins.
Optimized inventory management, minimizing waste and reducing costs.
Enhanced customer satisfaction with timely and accurate issue resolution.
Material Handler
10 Months
JLG Industries | 08.2021 - 06.2022
Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
Streamlined material handling processes, reducing delays in shipping and receiving operations.
Collaborated with team members to maintain optimal inventory levels and ensure timely order fulfillment.
Conducted regular inspections of equipment to uphold safety standards and minimize downtime.