Wendy Burch
1550 Coopers Gap Road,NC
Summary
Dedicated Code Enforcement Officer with a proven track record at the Town of Rutherfordton, excelling in legal compliance and investigation techniques. Fostered community trust through clear communication and effective dispute resolution, ensuring adherence to safety regulations. Leveraged strong negotiation skills to enhance property maintenance standards and improve overall community safety.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer
Town of Rutherfordton
08.2014 - Current
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
Administrative Assistant/Professional Firefighter
Town of Lake Lure
08.1998 - 08.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered emergency calls
- From 2011-2014 worked 24-hour shift as a firefighter/EMT
Education
Bachelor of Science - Fire Administration
Columbia Southern University
Orange Beach, AL05-2020
Associate of Applied Science - Fire Science Technology
Cleveland Community College
138 S Post Road, Shelby, NC 2815208-2012
High School Diploma -
RS Central High School
641 US 221 N Highway, Rutherfordton, NC 2813906-1995
Skills
- Clear communication skills
- Investigation techniques
- Patience and tact
- Legal compliance
- Building plan interpretation
- Concise communication skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Level III Fire Inspector
- Car Seat Technician, NC OSFM
- NC EMT
Timeline
Code Enforcement Officer
Town of Rutherfordton
08.2014 - Current
Administrative Assistant/Professional Firefighter
Town of Lake Lure
08.1998 - 08.2014
Bachelor of Science - Fire Administration
Columbia Southern University
Associate of Applied Science - Fire Science Technology
Cleveland Community College
High School Diploma -
RS Central High School
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