Wendy Burrup
Pocatello,ID
Summary
Kitchen Professional experienced in mentoring staff and implementing best practices to drive efficiency and enhance team collaboration. Delivered exceptional customer service through strong problem-solving skills and commitment to creating a positive work environment. Managed multiple tasks in fast-paced settings while optimizing processes and ensuring compliance with food safety and sanitation protocols.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Kitchen Manager
The Academy Charter School
Pocatello, ID
07.2023 - Current
- Managed inventory levels, minimizing waste through effective ordering practices.
- Developed and implemented weekly menus aligned with nutritional standards.
- Supervised kitchen staff of 6 to ensure compliance with health and safety regulations.
- Trained new employees on kitchen processes and food preparation techniques.
- Streamlined food preparation workflows to enhance efficiency during peak hours.
- Led team meetings to address operational challenges and improve service quality.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Cosmetologist, Owner
WB Salon
Pocatello, ID
1998 - Current
- Executed advanced color techniques and styles, ensuring consistent quality across all services.
- Delivered personalized hair and skin care services, enhancing client satisfaction and loyalty.
- Developed tailored treatment plans for clients based on individual needs and preferences.
- Mentored junior stylists in cutting-edge trends and best practices, fostering professional growth.
- Streamlined salon operations by implementing efficient scheduling and inventory management systems.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Real Estate Agent
Remax Real Estate
Pocatello, ID
07.2006 - 10.2009
- Developed comprehensive marketing strategies to promote properties effectively.
- Conducted property valuations and market analyses to inform pricing strategies.
- Negotiated contracts and facilitated successful transactions between buyers and sellers.
- Guided clients through the buying and selling process, ensuring a smooth experience.
- Monitored market trends to provide clients with informed advice on investments and sales decisions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
Cosmetologist
Cielo Su Terra
Pocatello, ID
05.2001 - 11.2004
- Executed precision haircuts, color treatments, and styling techniques tailored to individual client needs.
- Provided expert consultations on hair, skin, and nail care to enhance client satisfaction.
- Developed personalized beauty regimens for clients, improving their overall confidence and appearance.
- Mentored junior cosmetologists in advanced techniques and customer service best practices.
- Supervised daily salon operations, ensuring high standards of service and client satisfaction.
- Trained and mentored junior cosmetologists on techniques and customer interaction best practices.
- Implemented inventory management systems to optimize product availability and reduce waste.
Education
Cosmetology - Beauty
Idaho State University
Pocatello, ID10-1998
High School Diploma -
Highland Highschool
Pocatello, ID05-1994
Skills
- Culinary safety practices
- Safe food handling
- Sanitation standards
- Health code compliance
- Menu planning
- Inventory management
- Inventory control
- Kitchen equipment maintenance
- Stock management
- Team leadership
- Vendor communication skills
- Crisis management
- Strong organizational skills
- Kitchen equipment maintenance
Certification
- Licensed Cosmetologist
- Licensed food handler
- licensed (had) Real Estate Agent
Timeline
Kitchen Manager
The Academy Charter School
07.2023 - Current
Real Estate Agent
Remax Real Estate
07.2006 - 10.2009
Cosmetologist
Cielo Su Terra
05.2001 - 11.2004
Cosmetologist, Owner
WB Salon
1998 - Current
Cosmetology - Beauty
Idaho State University
High School Diploma -
Highland Highschool