Wendy Clark
Myrtle Beach,SC
Summary
Dependable retail professional with extensive experience at T.J. Maxx, excelling in customer service and team leadership. Proven track record in inventory management and loss prevention, enhancing operational efficiency. Skilled in cash handling and fostering customer engagement, ensuring repeat business through exceptional service and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Graves Pools & Spas
07.2021 - 10.2025
- Performed detailed pool and spa water analysis and assisted customers in selecting appropriate products to remedy deficiencies.
- Resolved customer inquiries and concerns, fostering strong relationships for repeat business.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained inventory levels by restocking shelves and organizing displays.
- Trained new associates on store procedures and customer service standards.
- Assisted the Accounts Payable Department team with various tasks related to daily service invoicing.
Key Carrying Department Supervisor
T.J. Maxx
10.2015 - 06.2021
- Supervised daily operations of department, ensuring compliance with company policies and procedures.
- Trained and mentored team members on product knowledge and customer service excellence.
- Coordinated inventory management processes to maintain optimal stock levels and minimize discrepancies.
- Implemented loss prevention strategies, reducing shrinkage through staff training and awareness initiatives.
- Responsible for opening and/or closing the store as scheduled by the store manager.
- Assisted with customer checkout as needed and/or during peak seasonal periods.
Owner/Master Stylist
A Cut Above
10.2008 - 07.2015
- Performed all managerial tasks associated with the daily operation of my own hair salon.
- Provided expert services to a full book of long term clients and walk in customers.
- Hired and mentored several stylists
- Ensured that excellent customer service and client outcomes were provided at all times.
Education
No Degree - Cosmotology
Blaine Hair School
Boston, MA03-1985
High School Diploma -
Bourne High School
Bourne, MA06-1984
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer engagement
- Retail sales
Timeline
Retail Sales Associate
Graves Pools & Spas
07.2021 - 10.2025
Key Carrying Department Supervisor
T.J. Maxx
10.2015 - 06.2021
Owner/Master Stylist
A Cut Above
10.2008 - 07.2015
No Degree - Cosmotology
Blaine Hair School
High School Diploma -
Bourne High School