Wendy Cook-Roberts
Wilmington,OH
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Summary
Experienced library professional skilled in circulation functions, library policy, and computer management. Proficient in assisting staff and patrons with Google Workspace and Microsoft Office. Achieved success in staff development, budget management, and enhancing user experience through innovative programming and technology integration. Strong problem-solving skills with a customer service focus.
Overview
22
22
years of professional experience
Work History
Library Specialist
Town of Camp Verde
Camp Verde, AZ
06.2014 - Current
- Compile statistics on library usage trends for internal reviews and grant applications.
- Perform routine circulation tasks, including checking in and out materials, and renewing patron accounts.
- Operate office equipment, including photocopiers, fax machines, and computer workstations.
- Help patrons navigate digital resources, such as online databases and e-book platforms.
- Train new staff members and volunteers on essential job duties and library policies, while serving as a mentor.
- Coordinate materials, equipment, and resources for patrons and staff.
- Troubleshoot and resolve issues with library equipment and computer terminals.
- Safety Committee liaison for the department.
- Creates and maintains Safety Data Sheets for the library.
ASSEMBLER - GRIFFITH ENTERPRISES, LLC
Griffith Enterprises, LLC
05.2006 - 02.2008
- Building wire harnesses for helicopters, writing MAPs, reading blueprints.
ASSEMBLER/PARTS MANAGER - THE PENDULUM WORKS
The Pendulum Works
12.2002 - 08.2003
- Designing and assembling pendulums to be sold online
- Managed the buying and selling of the parts for the pendulums.
Education
Associate of Arts - Information Technology
05-2023
Bachelor of Science - Computer And Information Systems
Skills
- Exceptional Customer Service
- Effective Communication Skills
- Strong working knowledge of computers
- Microsoft Office Suite
- Google Workspace
- Technology Troubleshooting
- Technical Support
- Team Collaboration and training
Employeraddress
473 S. Main Street, Camp Verde, AZ, 86322
References
- Kathy Hellman, Director, Camp Verde Community Library, (928) 713-4764
- Nicole Metz-Andrews, Manager, Camp Verde Community Library, (850) 867-5882
- Alice Gottschalk, Library Specialist II - Circulation, Camp Verde Community Library, (928) 301-1618
Employer
Town of Camp Verde
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Paid sick leave401k matchHealthcare benefitsTimeline
Library Specialist - Town of Camp Verde
06.2014 - Current
ASSEMBLER - GRIFFITH ENTERPRISES, LLC - Griffith Enterprises, LLC
05.2006 - 02.2008
ASSEMBLER/PARTS MANAGER - THE PENDULUM WORKS - The Pendulum Works
12.2002 - 08.2003
Yavapai College - Associate of Arts, Information Technology
Northern Arizona University - Bachelor of Science, Computer And Information Systems
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