Lourdes Jimenez Garcia
Miami,FL
Summary
Proven track record in enhancing library and workplace environments, demonstrated during my tenure at ISA. Excelled in technical troubleshooting and community engagement, significantly improving organizational efficiency and patron satisfaction.
Mastered cleaning protocols and customer service, ensuring high standards of cleanliness and positive interactions.
Overview
2025
2025
years of professional experience
Work History
Library Student Assistant
ISA
- Organized returned books and materials and assisted with shelving.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Assisted library staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Administration Officer
Theater Company
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Cleaner
ISA
01.2020 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Informatics - Computer And Information Systems
ISA
La Habana, Cuba 06.2004
Bachelor - Agricultural Engineering
ISCAH Fructuoso Rodriguez
Cuba06.1988
Skills
- Technology support
- Online resources
- Technical troubleshooting
- Community engagement
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Cleaner
ISA
01.2020 - 06.2024
Library Student Assistant
ISA
Administration Officer
Theater Company
Informatics - Computer And Information Systems
ISA
Bachelor - Agricultural Engineering
ISCAH Fructuoso Rodriguez
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