Wendy Dunn

• Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
• Resolve customer complaints that are posted on social media platforms such as Twitter, Facebook, Trust Pilot, Google Sprout.
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Staffed traveling nurses, Physical Therapists, Physical Therapist Assistance, Occupational Therapist and Speech Therapists. Processed documentation for travelers including insurance and housing.

Document violations on properties that are not in compliance of city regulations.

Issue Warning notices for violations as prescribed by guidelines.

Be present and professional in the event a hearing is escalated to a special magistrate.

Duties include citation issuance and conflict resolution.

Effective task management demonstrated as multiple issues require resolution.

Provided safe escorts to school children and pedestrians in designated school crossings at elementary and middle schools.

Manage post schedules to insure 100% coverage all times during the school year

Insured payroll was issued accurately. Interviewed and trained all new crossing guards.

Oversaw the School Resource Officers participation in the G.R.A.D.E. program.

Administered the Safety Town Program for all elementary school kindergarten classes.