Wendy Eckhart
Ramsey, MN
Summary
Dedicated professional with extensive experience as a School Bus Driver at First Student Bus Transportation, ensuring passenger safety through effective behavior management and strict adherence to DOT regulations. Proven ability to communicate clearly with parents and school officials, while consistently maintaining high standards in vehicle inspections and incident reporting.
Overview
31
31
years of professional experience
Work History
School Bus Driver
First Student Bus Transportation
02.2022 - Current
- Maintained passenger safety through strict compliance with traffic rules and school guidelines.
- Carried out pre-trip checks to maintain vehicle safety standards.
- Promoted a safe and positive travel environment by overseeing student behavior on the bus.
- Facilitated clear communication with parents, students, and school officials about transportation schedules.
- Compiled detailed records of routes, mileage, and incidents for administrative purposes.
- Recorded inspection details in vehicle logs.
- Consistently upheld professional standards in engagements with students, parents, colleagues, and administrators.
Patient Access Coordinator
Allina Health
05.2020 - 06.2022
- Streamlined patient scheduling and registration processes to boost operational efficiency.
- Ensured compliance by implementing rigorous quality checks on patient data.
- Optimized insurance verification processes to expedite patient admission.
- Facilitated effective communication with clinical teams to address patient needs and inquiries.
- Facilitated smooth operations by aiding staff during shortages.
- Managed sensitive patient data in accordance with HIPAA standards at every stage of care.
- Enhanced accuracy in billing by carefully checking patient demographic data and insurance information.
911 Police Dispatcher
Sherburne County Sheriff's Office
02.1994 - 07.2018
- Handled inquiries through multi-line systems for both emergency and standard situations.
- Assessed caller details to efficiently allocate law enforcement units.
- Facilitated timely communication with field personnel.
- Received updates on current events through radio communication monitoring.
- Partnered with emergency services to deliver immediate assistance during urgent situations.
- Facilitated effective training for new dispatch team members on protocols.
- Managed multi-agency responses for large-scale incidents, ensuring efficient resource allocation.
- Allocated incoming calls to police, fire, and medical teams according to urgency.
Education
Certificate Of Completion - Health Unit Coordinator
Hennepin Technical College
Minneapolis, MN05.2020
Certificate Of Completion - Emergency Communications
Minneapolis Community And Technical College
Minneapolis, MN09.1993
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Incident reporting
- Special needs assistance
- Emergency procedures
- Passenger management
- Punctuality
- Drug and alcohol testing
- Vehicle inspections
- DOT regulations
- Transporting students
- Pre-trip inspections
- Route navigation
- Bus evacuation drills
- Post-trip inspections
- Student supervision
- Passenger safety management
- Safe driver training
- Passenger assistance
Timeline
School Bus Driver
First Student Bus Transportation
02.2022 - Current
Patient Access Coordinator
Allina Health
05.2020 - 06.2022
911 Police Dispatcher
Sherburne County Sheriff's Office
02.1994 - 07.2018
Certificate Of Completion - Health Unit Coordinator
Hennepin Technical College
Certificate Of Completion - Emergency Communications
Minneapolis Community And Technical College
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