Wendy Espinoza
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
11.2019 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
Floor Associate
Walgreens
03.2014 - 10.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Swept, cleaned up any spills or broken items and maintained cleanliness of the sales area.
Education
Associate of Science - Nursing Education
Lonestar College
Houston, TX12.2023
Skills
- Pharmacy Records Management
- Prescriptions Management
- Resolving Complaints
- High-Volume Environments
- Dispensing Medications
- Problem-Solving Skills
- Patient Confidentiality
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreen's Pharmacy
11.2019 - 08.2023
Floor Associate
Walgreens
03.2014 - 10.2019
Associate of Science - Nursing Education
Lonestar College
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