Wendy Fili
Lakeland,TN
Summary
Results-driven Sales Executive with expertise in client relationship management and market analysis. Proven ability to drive revenue growth through effective negotiation and customer service.
Overview
17
17
years of professional experience
Work History
Sales Executive
CoStar Group
Washington , DC
08.2016 - 11.2024
- Developed client relationships to enhance customer satisfaction and retention.
- Presented product demonstrations to showcase features and benefits effectively.
- Negotiated contracts with clients to secure favorable terms and conditions.
- Identified new potential markets and developed plans for targeting them.
- Negotiated contracts with clients on behalf of the company.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Implemented processes for cross-selling products or services based on customer needs.
- Attended industry events to build relationships with key contacts in the field.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Created brochures and newsletters to promote products or services.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Presented product demonstrations at trade shows, conferences, and other events.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Ensured compliance with sales policies, practices, and legal requirements.
- Negotiated contracts and closed agreements to maximize profit.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Scheduled and attended weekly appointments with clients.
Assisstant Manager/Marketing Director
Woodyard Realty
Memphis, Tennessee
05.2008 - 08.2016
- Developed marketing materials to promote properties and enhance client engagement strategies.
- Coordinated property listings and maintained updates on market trends and competitor activities.
- Assisted in managing daily operations of real estate transactions and client interactions.
- Organized open houses and property showings to attract potential buyers or renters.
- Managed customer service inquiries and complaints in a timely manner.
Education
Associate of Arts - Criminology
Northwest Junior College
Mississippi05-1991
Skills
- Client relationship management
- Product demonstration
- Contract negotiation
- Market analysis
- CRM software utilization
- Customer retention strategies
Accomplishments
President's Circle 2018,2019,2020,2022 (Top 35%)
President's Club 2023 (top 25%)
President's Club 2023 (top 25%)
References
References available upon request.
Timeline
Sales Executive
CoStar Group
08.2016 - 11.2024
Assisstant Manager/Marketing Director
Woodyard Realty
05.2008 - 08.2016
Associate of Arts - Criminology
Northwest Junior College