Wendy Flores
Elizabeth
Summary
Responsible and detail-oriented professional with over 10 years of experience in fast-paced packing environments and more than 7 years of experience as a Quality Technician. Skilled in GMP, HACCP, and SQF standards, with a strong focus on food safety, quality compliance, and operational efficiency. Experienced in supporting production operations, ensuring product quality, and maintaining regulatory compliance. Known as a fast learner, organized, and consistently delivering strong results in both production and quality roles.
Overview
11
11
years of professional experience
Work History
Quality Systems Supervisor
Damascus Bakery
01.2023 - Current
- Supported SQF audit readiness by ensuring accurate documentation and compliance across production and quality systems.
- Assisted in overseeing daily quality system activities, including environmental monitoring, audits, Holds, and documentation control
- Conducted verification of sanitation effectiveness through testing and inspection (including allergen, ATPs and environmental swabbing)
- Reviewed production and quality systems record to ensure compliance with internal and regulatory requirements
- Participated in root cause analysis and CAPA investigations, helping identify issues and corrective actions
- Collaborated with production and sanitation teams to ensure food safety standards were consistently met
- Trained and supported employees on GMP compliance, hygiene practices, and quality expectations
- Assisted in internal audits and supported corrective action follow-ups to close gaps in compliance.
- Monitored trends in quality data and reported findings to supervisors and management
- Managed technician scheduling and workforce planning using Kronos to ensure operational efficiency
- Utilized SAP (BatchMaster) and Safety Chain systems to maintain traceability, production records, and food safety compliance
Quality Systems Technician
Damascus Bakery
01.2017 - 01.2023
- Performed product quality checks including color, size, weight, and specifications to ensure compliance with standards
- Used computer systems for data entry, database management, and documentation control
- Created, maintained, and updated quality and production records in company databases
- Ensured employees followed GMPs and SSOP sanitation procedures across production areas
- Conducted and verified pre-operational (pre-op) inspections and sanitation checks prior to production startup
- Completed operational inspections throughout production to ensure ongoing compliance with food safety and quality standards
- Monitored cooler and storage temperatures throughout shifts to ensure food safety compliance
- Conducted line startups, in-process line checks, and end-of-run inspections to verify product quality
- Managed Critical Control Point (CCP) metal detector checks, ensuring proper function and compliance with food safety requirements
- Identified and placed non-conforming product on hold when out-of-spec conditions were found
- Stopped production when necessary to address serious defects and protect product integrity
- Supported overall SQF, GMP, and HACCP compliance through continuous monitoring and verification activities
Packer / Table Leader
Damascus Bakery
01.2015 - 01.2017
- Verified production details including product specifications, item numbers, and order accuracy
- Ensured correct labeling, coding, and expiration dates were applied to all products
- Packed products into boxes or bags according to company standards and customer requirements
- Completed metal detector checks to ensure product safety and compliance with food safety standards
- Entered production and quality data into computer systems accurately and in real time
- Created and assigned LPNs (License Plate Numbers) for traceability and inventory tracking
- Followed GMP and food safety standards at all times during packaging operations
- Performed machine cleaning and sanitation duties during sanitation days, ensuring equipment met SSOP and hygiene requirements before production startup
- Insert bread into plastic bags ensuring proper piece count.
- Insert bags into a heat sealer ensuring the proper closure of the bag.
- Stacking product into trays or boxes.
- Ensure packages from overwrap and side sealers are properly sealed.
- Apply labels in the boxes
Education
High School Diploma - ESL as a second Language
Union County College
Elizabeth, NJ06-2018
High School Diploma -
Admiral William F. Halsey Jr. Health & Public Safety Academy
Elizabeth, NJ06-2015
Skills
- Production & Packaging
- Quality & Food Safety
- GMP (Good Manufacturing Practices)
- HACCP principles
- Safety Chain system
- SAP (BatchMaster)
- Kronos workforce scheduling system
- Microsoft Office (Word, Excel)
- Leadership & Organization
- Team support and on-the-job training
- Problem solving and decision making on the production floor
- Strong attention to detail and organization
LANGUAGES
English
Spanish
Timeline
Quality Systems Supervisor
Damascus Bakery
01.2023 - Current
Quality Systems Technician
Damascus Bakery
01.2017 - 01.2023
Packer / Table Leader
Damascus Bakery
01.2015 - 01.2017
High School Diploma - ESL as a second Language
Union County College
High School Diploma -
Admiral William F. Halsey Jr. Health & Public Safety Academy