Roxanna Hernandez
Whittier,United States
Summary
Quality Systems Supervisor with 13 years experience in the seafood industry with strong expertise in quality management systems, regulatory compliance, and audit readiness within a regulated manufacturing environment. Experienced in leading deviation investigations, CAPA implementation, and maintaining compliance with Good Manufacturing Practices and FDA standards. Known for strengthening quality processes, improving documentation systems, and supporting safe and consistent product release. Proven ability to handle multiple tasks effectively and efficiently in a fast-paced environment. Known for reliability and results-driven mindset.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Systems Supervisor
Bumble Bee Foods
Santa Fe Springs, CA
11.2023 - Current
- Lead quality assurance and food safety operations for thermal processed, shelf-stable canned products.
- Verify thermal processing & retort operations, scheduled process and lethality monitoring.
- Oversee HACCP compliance, ensuring all critical control points and preventive controls are maintained.
- Lead and perform quality assurance audits to ensure compliance with GMP, USDC, SQF, and FDA standards.
- Manage process deviations, conducting root cause analysis, implementing CAPAs, and coordinating with CQA and Process Authority for product disposition.
- Investigate deviations, non-conformances, customer and consumer complaints, performing root cause analysis and recommending corrective actions.
- Maintain and improve quality systems, including SOPs, CAPAs, and change controls.
- Support process validation, qualification, and verification activities.
- Conduct internal audits, documentation control, and ensure regulatory readiness.
- Review production and quality records, verify lot traceability, labeling & packaging compliance and approve final product release.
- Collaborate with production, R&D, and supply chain teams to ensure quality standards are integrated throughout product lifecycle.
- Supervise and train staff, ensuring compliance with GMP, SOPs, and regulatory requirements.
- Drive process improvement initiatives, optimizing SOPs and improving audit readiness and operational efficiency.
- Cross-Functional Coordination (Production, QA, Regulatory)
- Data Analysis, Trend Reporting & KPI Monitoring
- Participate in audits and provide documentation and support as requested.
QA Technician
Bumble Bee Foods
Santa Fe Springs, CA
03.2021 - 11.2023
- Perform inspections of raw materials, canned, and finished good products.
- In-process and finished product analysis, verifying compliance with established quality parameters and standards.
- Physical chemical analysis of incoming raw material, in-process and finished goods (histamine analysis, salt analysis, moisture, microbiology).
- Measurement of industrial process water; pH, color, odor, temperature, chloride.
- Evaluation and grading of samples against food safety and quality standards by completing visual inspections and other established tests.
- Inspect products for overall quality and adherence to specifications.
- Review production and quality records adherence to company's HACCP program, Thermal Process, and quality-control programs.
- Investigate and complete deviation reports and documentation for product release.
- Address, report, and document non-conformance issues for finding and implementation of corrective actions.
- Provide regular updates to team leadership on quality metrics by communicating consistency and deficiency problems.
- Provide training on processes, standard operating procedures, company standards, and policies.
- Promote adherence to food safety and quality standards by on-going educating and training personnel.
- Log and respond to consumer and customer complaints with investigation and record findings.
Quality Control Inspector
Bumble Bee Foods
Santa Fe Springs, CA
03.2020 - 03.2021
- Conducted inspections to ensure compliance with quality standards and regulations.
- Identified defects in products and initiated corrective actions to maintain quality integrity.
- Collaborated with production teams to implement effective quality control processes.
- Documented inspection results and maintained records for traceability and auditing purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Maintained compliance with industry regulations through record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
Finished Goods Clerk
Bumble Bee Foods
Santa Fe Springs, CA
10.2013 - 02.2020
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Resolved discrepancies for accurate, complete jobs.
- Checked for accuracy by verifying data and records.
- Reviewed completed work for compliance to company standards
- Completed Finished Goods Inventory Control
- Coordinated movement of finished goods from production to storage areas.
- Verified product labels, lot numbers, and pallet configurations to ensure shipment accuracy.
- Prepared documentation and order verification prior to outbound distribution.
- Maintained accurate inventory records in SAP system and conducted cycle counts.
- Assisted in warehouse layout organization and process improvement initiatives to enhance efficiency.
- Communicated with production and shipping teams to coordinate smooth product flow.
- Assisted supervisors with cycle count reconciliation and inventory audits.
- Maintained lot traceability and accurate product identification.
- Contributed to warehouse organization improvements, increasing efficiency and accuracy.
- Identified and reported inventory discrepancies or damaged goods to maintain quality and accuracy.
- Coordinated FIFO / FEFO Inventory Storage
- Warehouse Safety & GMP Compliance
Education
Associate of Arts - Business Administration
Cerritos College
Norwalk, CA12-2027
High School Diploma -
Pioneer High School
Whittier, CA06-2006
Skills
- Quality & Regulatory Expertise
- Organizational skills
- Critical thinking
- Effective multitasking
- Reliability
- Attention to detail
- Teamwork and collaboration
- Strong work ethic
- Regulatory compliance
- Continuous improvement
- Document control
- Quality management systems
- Software: Microsoft Office, SAP, Gradus, Datamyte
Certification
- HACCP III Verification-Validation- Expected Completion August 2026
- BRCGS Global Standards for Food Safety- Expected Completion August 2026
- ASQ Food Safety and Quality Auditor- Expected Completion August 2026
- FDA IFPTI Allergens- 2026
- FDA IFTPI Traceability- 2026
- Food Safety Culture- 2026
- Auditing Techniques- 2026
- AFDO Seafood HACCP Train the Trainer- 2026
- TechniCal Thermal Processing- 2026
- Food Safety Auditor- 2026
- Food Safety and Sanitation- 2026
- FDA Food Labeling- 2026
- Crisis Management for the Food Industry- 2026
- Food Safety Preventive Controls Alliance FSVP- 2026
- Preventive Controls Qualified Individual (PCQI)- 2026
- Food Safety Awareness- 2026
- Double Seams Critical Performance- 2025
- Food Safety Preventive Controls Alliance Certified Individual- 2024
- Seafood Sensory Analysis- 2024
- Integrated Pest Management- 2024
- ISO-9001:2015 Requirements Quality Management- 2023
- Implementing SQF Systems: Manufacturing- 2022
- Seafood HACCP Alliance- 2021
- Better Process Control School (BPCS)- 2020
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality Systems Supervisor
Bumble Bee Foods
11.2023 - Current
QA Technician
Bumble Bee Foods
03.2021 - 11.2023
Quality Control Inspector
Bumble Bee Foods
03.2020 - 03.2021
Finished Goods Clerk
Bumble Bee Foods
10.2013 - 02.2020
Associate of Arts - Business Administration
Cerritos College
High School Diploma -
Pioneer High School