Wendy Gustafson
Thief River Falls,MINNESOTA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
15
15
years of professional experience
Work History
Cleaner Supervisor
CBS Maitenance
03.2016 - Current
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Streamlined communication with clients, addressing concerns promptly and resolving issues professionally.
Cook Shift Leader
Greenleaf Nursing Home
01.2020 - 03.2023
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Head Cook
Seven Clans Casino Thief River Falls
05.2009 - 04.2022
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Developed new menu items for increased customer satisfaction and repeat business.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
Education
Associate of Science - Psychology
Aurgousy University
Thief River Falls, MN01.2021
Skills
- Health and Safety
- Computer Literacy
- Waste Disposal
- Quality Control
- Staff Training
- Scheduling Abilities
- Team Leadership
- Performance Evaluation
- Multitasking Abilities
Timeline
Cook Shift Leader
Greenleaf Nursing Home
01.2020 - 03.2023
Cleaner Supervisor
CBS Maitenance
03.2016 - Current
Head Cook
Seven Clans Casino Thief River Falls
05.2009 - 04.2022
Associate of Science - Psychology
Aurgousy University
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