Wendy Jones
Rockmart,GA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Quality Control Technical Associate
Astemo
Tallapoosa, GA
03.2025 - 04.2026
- Supported QMS activities and managed compliance within department
- Developed and implemented countermeasures to achieve quality targets
- Create Equipment Startup and Manual Process work instructions
- Create Abnormal and Temporary Operation Standards
- Create and monitor Equipment Startup activity to ensure compliance
- Create and monitor Equipment Startup activity to ensure compliance
- Monitor and report non-hold and scrap parts
- Monitored and reported on non-hold and scrap parts to ensure quality standards
- Track daily production, scrap, and repair totals
- Monitored daily production levels to ensure operational goals were met, scrap, and repair totals
- Developed comprehensive documentation for technical procedures, enhancing knowledge transfer among team members
- Offered assistance in implementing and developing training programs
- Enhanced documentation practices, ensuring compliance with industry regulations and internal policies
Quality Team Manager
HDMA TMP-G
Tallapoosa, GA
10.2014 - 01.2025
- Performed root cause analysis on defects reported by customers to identify underlying problems quickly
- Monitored performance of Quality Control systems to ensure effectiveness and efficiency
- Updated standard operating procedures and quality assurance manuals
- Reviewed quality documentation necessary for regulatory submissions and inspections
- Stopped production in cases of serious product defects
- Communicated Quality Control information to all relevant organizational departments
- Analyzed Quality Control test results, providing actionable feedback to production management and staff
- Produced comprehensive reports on product non-conformance, daily production quality, root cause analysis, and quality trends to inform decision-making
- Identified Quality problems and improvement areas, recommending targeted solutions to enhance product quality
- Worked closely with upper management team to develop goals and objectives for the team's success
- Developed 5P documentation and presented to upper management
- Ensured compliance with Safety, Quality, and Environmental policies
- Supported audits and created NCR/OFI documentation
- Promoted 5S compliance to enhance efficiency and safety in the work environment
Manager
Chevron Country Store (Scott's)
Dallas, GA
11.2009 - 07.2014
- Trained new cashiers on money exchange, guest checkout procedures, and customer interaction to enhance service quality
- Developed weekly staff schedules to ensure adequate coverage
- Compiled weekly payroll to ensure accurate employee compensation
- Balanced customer accounts and confirmed payment
- Monitored inventory totals to support effective stock management
- Maintained inventory totals
- Checked delivery receipts and ensured payment confirmations
- Reviewed and balanced customer accounts to ensure payment accuracy
Manager
Route 61 BBQ
Dallas, GA
03.2000 - 11.2009
- Trained staff in money exchange, guest checkout, and customer interaction procedures
- Developed weekly staff schedules to ensure adequate coverage
- Calculated and organized weekly payroll data for accuracy
- Updated inventory records regularly to ensure accuracy and availability
- Generated daily financial reports and processed cash deposits
- Verified incoming deliveries and ensured accurate payment processing
- Reviewed customer accounts for accuracy and confirmed payments received
Education
High School Diploma - General High School Curriculum
Haralson County High School
Tallapoosa, GASkills
- Strong organization
- Time management
- Task tracking
- Excel: Data entry, tracking sheets, and basic reports
- Microsoft Teams: Team chat, file sharing, and virtual meetings
- CORE Systems: Database navigation and workflow management
- PowerPoint: Clean presentations and slide decks
- Outlook: Email management, scheduling, and calendar organization
- Decision-making
- Verbal and written communication
- Staff education and training
- Customer service
Certification
None Specified
Interests
None Specified
Additional Information
None Specified
Timeline
Quality Control Technical Associate
Astemo
03.2025 - 04.2026
Quality Team Manager
HDMA TMP-G
10.2014 - 01.2025
Manager
Chevron Country Store (Scott's)
11.2009 - 07.2014
Manager
Route 61 BBQ
03.2000 - 11.2009
High School Diploma - General High School Curriculum
Haralson County High School