Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Kasinger

Fruitland,ID

Summary

Dynamic professional with over 20 years of customer service experience, excelling in fast-paced environments. At Easterseals Goodwill, I consistently exceeded production goals while maintaining high-quality standards. Skilled in inventory management and organization, I foster collaborative team dynamics and deliver exceptional results through effective problem-solving and communication.

Overview

13
13
years of professional experience

Work History

Production Associate

Easterseals Goodwill
06.2025 - Current
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained organized work area by cleaning and removing hazards.
  • Examined incoming materials and compared to documentation for accuracy and quality
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Made sure that products were produced on time and are of good quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Restoration Technician

First Team Restoration
05.2017 - 02.2019
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Completed tear-down of existing structures and prepared for new construction.
  • Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Inspected damaged properties and contents to prepare job action plan.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Reduced project completion time with effective planning and coordination among team members.
  • Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.

Advertising Sales Representative

All American Publishing
01.2013 - 02.2016
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Helped customers in determining design and layout of sold and spec ads.
  • Negotiated contracts with vendors and clients.
  • Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
  • Increased advertising revenue by identifying and targeting potential clients in various industries.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Delivered exceptional client support by resolving issues promptly and proactively addressing potential concerns before they escalated.
  • Continuously updated product knowledge to stay current on industry trends and maintain a competitive edge in the marketplace.
  • Enhanced overall sales performance by implementing innovative techniques that streamlined processes, reduced costs, and improved efficiency.

Education

GED -

Grace Christian Academy
Nampa, ID

Skills

    I have excellent customer service skills and alot of experience one on one for 20 plus years

    Im very fast paced business oriented, thorough and quick

    I am clean and organized, skilled in things like inventory and organization

Timeline

Production Associate

Easterseals Goodwill
06.2025 - Current

Restoration Technician

First Team Restoration
05.2017 - 02.2019

Advertising Sales Representative

All American Publishing
01.2013 - 02.2016

GED -

Grace Christian Academy

Similar Profiles

CREATE PROFILE
Wendy Kasinger