Wendy Knotts
Muncie,IN
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Primetrust Credit Union. Proven track record in transaction processing accuracy and building lasting customer relationships.
Overview
31
31
years of professional experience
Work History
Teller
Primetrust Credit Union
Muncie, IN
08.2025 - Current
- Processed daily transactions with accuracy and efficiency, ensuring customer satisfaction.
- Managed cash drawers, balancing funds at the end of each shift to maintain financial integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Office Manager
Mid-West Metal Products
Muncie, IN
02.1995 - 07.2025
- Oversaw payroll operations to ensure timely and accurate compensation for all employees.
- Production support
- Oversaw inventory management processes to ensure optimal stock levels.
- Executed purchase order entry processes to ensure timely procurement of materials.
- Executed sales order entry processes to ensure accurate and timely order fulfillment.
Education
Indiana Business College
Muncie, INSkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Transaction processing accuracy
- Customer relationship building
- Reliable and responsible
- Attention to detail
Timeline
Teller
Primetrust Credit Union
08.2025 - Current
Office Manager
Mid-West Metal Products
02.1995 - 07.2025
Indiana Business College