Wendy Kowalski
8222 Schaal Rd. Burlington
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
26
26
years of professional experience
Work History
Real Estate Agent
Legacy Realty Group
Waterford, WI, WI
08.2010 - Current
- Showed residential properties and explained features, value and benefits of available homes.
- Managed real estate transactions from initiation to closing.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Planned and coordinated open house events to move properties.
Patient Service Representative
Aurora Health Care
Burlington, WI
03.2017 - 08.2019
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted patients with insurance verification and billing inquiries to ensure clarity in services provided.
- Coordinated communication between patients and healthcare providers to streamline care processes.
- Educated patients on available services, programs, and health resources to promote informed decision-making.
Facilities Coordinator
Goodwill Inc
Racine, WI
07.2013 - 06.2016
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Prepared for emergencies by creating building evacuation action plans.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Handled maintenance and repair demands by preparing schedules and delegating assignments to team members.
Administrative Assistant
George Williams College Of Aurora University
Williams Bay, WI
05.2000 - 07.2013
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Education
High School Diploma -
Burlington High School
Burlington, WI06-1986
Skills
- Patient confidentiality
- Appointment scheduling
- Data entry proficiency
- Record maintenance
- Multitasking and organization
Education and Training
other
Timeline
Patient Service Representative
Aurora Health Care
03.2017 - 08.2019
Facilities Coordinator
Goodwill Inc
07.2013 - 06.2016
Real Estate Agent
Legacy Realty Group
08.2010 - Current
Administrative Assistant
George Williams College Of Aurora University
05.2000 - 07.2013
High School Diploma -
Burlington High School