Wendy Lira
Mission
Summary
Pre-pharmacy student and Pharmacy Technician with over three years of experience in retail pharmacy. Proficient in prescription processing, patient support, insurance adjudication, and HIPAA compliance. Currently pursuing a Bachelor of Science in Biology with aspirations to earn a Doctor of Pharmacy (PharmD).
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
H-E-B Pharmacy
02.2024 - Current
- Provided professional, patient-focused support while communicating effectively with healthcare staff
- Entered and verified patient and prescription information to generate labels and support accurate prescription filling
- Supported daily pharmacy operations by receiving wholesaler orders, stocking medications, and preparing prescriptions for pickup or delivery
- Applied knowledge of pharmaceutical terminology, including generic and brand names, to ensure accuracy and clarity
- Maintained inventory by restocking medications and removing expired or outdated products
- Performed administrative responsibilities including filing documentation, answering phones, scheduling appointments, and responding to patient inquiries
- Processed insurance claims and medication payments while assisting patients with coverage-related questions
Pharmacy Technician
CVS
11.2021 - 02.2024
- Verified dosages and prepared medications under pharmacist supervision to ensure accuracy and patient safety.
- Maintained a safe, clean, and organized pharmacy environment in compliance with state regulations.
- Handled patient records and sensitive information in strict accordance with HIPAA privacy standards.
- Resolved patient and customer concerns efficiently while maintaining professionalism.
- Trained new pharmacy technicians on workflow procedures, safety protocols, and regulatory requirements.
- Managed pharmacy inventory by restocking medications, ordering supplies, and properly disposing of expired drugs.
- Interpreted insurance coverage and communicated benefit information clearly to patients.
- Consistently adhered to confidentiality and ethical standards in all pharmacy operations.
Education
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Edinburg, TX12-2026
High School Diploma -
Veterans Memorial High School
Mission, TX5 2021
Skills
- Intellectual Curiosity & Commitment to Lifelong Learning
- Critical Thinking & Thoughtful Decision-Making
- Clear, Respectful Communication
- Cultural Awareness, Empathy, & Inclusivity
- Integrity, Accountability, & Ethical Responsibility
- Time Management, Resilience, & Adaptability
- Attention to Detail & Reliability
- Collaboration, Leadership Potential, & Team Engagement
- Self-Awareness & Reflective Growth
- Commitment to Service & Community Impact
Affiliations
Volunteer, Palm Valley Animal Society
Certification
Pharmacy Technician - Texas State Board of Pharmacy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Personal Summary
As a first-generation Hispanic student, I grew up witnessing the challenges my parents faced navigating systems affected by language and cultural barriers. These experiences shaped my desire not only to help others, but to connect with people in ways that make them feel safe, understood, and respected. Being part of my community has shown me the importance of trust, communication, and compassion, and reinforced my commitment to giving back through healthcare and service.
Timeline
Pharmacy Technician
H-E-B Pharmacy
02.2024 - Current
Pharmacy Technician
CVS
11.2021 - 02.2024
High School Diploma -
Veterans Memorial High School
Bachelor of Science - Biology
University of Texas Rio Grande Valley