Wendy Liroff
People Manager
Philadelphia,PA
Summary
Dynamic People Manager at Gerson Lehrman Group with a proven track record in organizational development and leadership. Expert in process improvement and employee relations, I drive team performance and foster collaboration across departments. Recognized for enhancing operational efficiency and mentoring talent, I excel in creating impactful workforce strategies. Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
People Manager
Gerson Lehrman Group, GLG
Philadelphia, PA
07.2022 - Current
- Expand cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Evaluate employees' strengths and assign tasks based upon experience and training.
- Perform statistical analyses to gather data for operational and forecast team needs.
- Maximize performance by monitoring daily activities and mentoring team members.
Senior Engagement Coordinator
Gerson Lehrman Group, GLG
Austin, TX
07.2021 - 07.2022
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Consulted with teams on established best practices and process improvements.
- Guided and supported leadership and staff in development of new programs.
Engagement Coordinator
Gerson Lehrman Group, GLG
Austin, TX
09.2020 - 07.2021
- Repeatedly recognized for top performance through fast-track promotions and selection for high-priority initiatives.
- Demonstrated adaptability in fast-paced, dynamic work environment
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Cloud Consultant
Oracle
Austin, TX
08.2018 - 02.2020
- Implemented field-tested methodology and utilized expert resources and professional documentation to develop solutions that addressed client challenges and strategic initiatives
- Answered operational and application questions, and resolved gaps in functionality
- Maintained document records within shared case management system, researched problem resolutions, and updated client configuration workbooks
Education
Bachelor of Science - Social Psychology
University of Pittsburgh
Pittsburgh, PA 08.2014 - 04.2018
Skills
Verbal and Written Communication
Process improvement
Business operations
Leadership development
Organization and Time management
Course development
Employee relations
Talent acquisition
Workforce planning
Organizational development
Change management expertise
Certification
Change Management Certification, Cornell University
Timeline
Change Management Certification, Cornell University
05-2025
People Manager
Gerson Lehrman Group, GLG
07.2022 - Current
Senior Engagement Coordinator
Gerson Lehrman Group, GLG
07.2021 - 07.2022
Engagement Coordinator
Gerson Lehrman Group, GLG
09.2020 - 07.2021
Cloud Consultant
Oracle
08.2018 - 02.2020
Bachelor of Science - Social Psychology
University of Pittsburgh
08.2014 - 04.2018
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