Wendy Lucey
Mesa,AZ
Summary
Accounts payable professional with experience in managing comprehensive accounts payable functions. Proficient in daily operations, including invoice processing, vendor management, and expense reporting. Demonstrated ability to lead teams and enhance customer service through strong relationship-building skills.
Overview
19
19
years of professional experience
Work History
Accounts Payable Manager
Infusion Software Inc. Dba Keap (Acquired by Thryv Inc November 2024)
Chandler, AZ
03.2020 - 04.2026
- Managed accounts payable department, including hiring, training staff, and setting objectives.
- Oversaw full-cycle accounts payable process, ensuring timely, accurate vendor payments.
- Administered credit card programs, maintaining accuracy of expense and department coding.
- Completed month-end and year-end closings, ensuring records remained audit-ready.
- Assisted with external audit requests by providing required documentation.
- Prepared and filed 1099-MISC and 1099-NEC forms annually by IRS deadline.
- Airbase Administration - updated approval workflows as needed, added new users, and provided training documentation, followed up with company credit card holders to submit expenses by month-end, and synced ledger entries to Netsuite.
- Supervised weekly payment runs to ensure proper processing of vendor invoices.
- Reconciled and paid all partner commissions and customer referral payments monthly.
- Developed and maintained strong relationships with internal stakeholders to understand and meet their accounts payable needs.
Accounts Payable Specialist
Infusion Software Inc. dba Keap
Chandler, AZ
10.2018 - 03.2020
- Uploaded and coded all invoices to correct expenses and departments.
- Executed weekly payment runs efficiently.
- Established and maintained comprehensive vendor records.
- Oversaw petty cash administration, coordinated gift card distribution, and documented taxable fringe for payroll.
- Oversaw AP email inbox and addressed all vendor inquiries.
Accounts Receivable Specialist
Infusion Software Inc.
Chandler, AZ
05.2012 - 10.2018
- Contacted customers with significant overdue accounts to collect payments, or negotiate payment terms.
- Supervised A/R ticket queue, ensuring timely response to all requests within one business day.
- Assisted A/R clerks with their daily tasks, and provided backup as needed.
- Coordinated efforts to resolve customer escalations.
- Delivered accurate billing forecasts to partners, as requested.
- Allocated check payments to customer accounts.
- Modified customer records to secure up-to-date information.
Accounts Payable Specialist
Flow Products
Tempe, AZ
04.2007 - 09.2011
- Uploaded and coded all vendor invoices.
- Executed a weekly check run.
- Managed vendor records and organized filing of invoices.
- Supported product inventory tracking.
- Facilitated answering and routing of inbound calls.
Education
Secretarial/Word Processing Certificate -
Heald Business College
San Jose, CA05-1992
Skills
- Netsuite, Airbase, Concur, Excel
- Problem solving
- Vendor relationship management
- Attention to detail
- Time management
- Effective communication
- Customer relations
Timeline
Accounts Payable Manager
Infusion Software Inc. Dba Keap (Acquired by Thryv Inc November 2024)
03.2020 - 04.2026
Accounts Payable Specialist
Infusion Software Inc. dba Keap
10.2018 - 03.2020
Accounts Receivable Specialist
Infusion Software Inc.
05.2012 - 10.2018
Accounts Payable Specialist
Flow Products
04.2007 - 09.2011
Secretarial/Word Processing Certificate -
Heald Business College