Wendy Luck

• Generate invoices for customers by processing data and photo documentation.
• Daily upload of results
• Research and resolve discrepancies found prior to uploading final invoice to customers.
• Discuss and assist other Invoicers with issues and questions.
• Entered data, generated reports, and produced tracking documents.
• Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
• Maintain a professional rapport with customers.
• Identify areas for improvement with Team leaders, leading to increased productivity and effectiveness.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

• Performed routine maintenance on various equipment, enhancing operational efficiency and reliability.
• Streamlined inventory management processes, improving parts availability and reducing downtime for repairs.
• Collaborated with customers to understand their needs, providing tailored solutions for engine performance improvements.
• Implemented quality control measures during repairs, ensuring adherence to industry standards and increasing service consistency.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed routine tune-ups, oil changes, and filter replacements.
• Maintained accurate records of completed work orders, ensuring transparency for customers.
• Repaired and replaced worn and damaged components.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Managed inventory levels for parts and supplies, ensuring availability for timely repairs.

• Maintained accurate data entry of all property inspections conducted, ensuring compliance with industry standards and company policies.
• Established strong relationships with our contractors, fostering trust and loyalty with our company.
• Employed meticulous attention to detail when reviewing data and photo documents from inspectors, ensuring accuracy before submission to clients.
• Performed expediting calls and correspondence for inspections results with contractors.

Worker - (1.5 yrs)

• Sorted seedlings
• Plant propagation
• Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
• Planting assembly line
• Moved plants and Cleaned greenhouses.
• Filled shipping orders

Grower - (6 months)

• Operated greenhouse equipment to optimize plant growth and health.
• Monitored environmental conditions, adjusting humidity and temperature as needed.
• Performed pest management strategies to minimize plant damage .
• Conducted quality inspections to ensure high standards of plant care and production.
• Enhanced plant growth by implementing effective watering and fertilization techniques.

Sales Associate - (6 months)

• Provided exceptional customer service when assisting buyers with plant selections or answering questions about plant specification & characteristics.
• Conducted regular greenhouse scouting activities to grade plants for sales.
• Communicated with coworkers and management to report challenges.
• Analyzed customer feedback to identify trends and improve service delivery methods.
• Collaborated with marketing team to execute seasonal promotions and events effectively.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a satisfying buying experience.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Supervised children during activities, ensuring safety and engagement in a nurturing environment.
• Assisted lead teachers with lesson planning and classroom management to enhance learning experiences.
• Organized educational materials and resources to support daily learning objectives for diverse age groups.
• Implemented behavior management strategies, fostering positive social interactions among children.
• Developed age-appropriate activities that stimulated cognitive and physical development among children.
• Developed strong bonds with each child, creating a sense of security within the childcare environment.
• Improved language skills in young children through engaging storytelling and interactive activities.
• Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
• Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
• Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
• Partnered with parents to establish open communication lines, ensuring the continuity of care between home and childcare setting.
• Provided support during toilet training process, helping young children develop self-sufficiency in personal hygiene practices.
• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.