KATIE LYNCH
Conroe,TX
Summary
Accomplished Assistant Manager with in-depth experience in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Texas Professional Surveying
Conroe, TX
02.2024 - 08.2024
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Elderly Caregiver
Kevin’s Senior Living -Spring
Spring
08.2023 - 02.2024
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Maintained clean, safe, and well-organized patient environment.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Homeschooling Teacher
HomeSchooling
Conroe, TX
01.2022 - 07.2023
- Developed lesson plans based on student strengths and weaknesses.
- Supported digital online delivery of lessons and materials in home-based environment.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Office Manager
Snapolgy
Conroe, TX
08.2022 - 12.2022
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Waitress
Big City Wings
The Woodlands, TX
07.2021 - 12.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Worked with POS system to place orders, manage bills and handle complimentary items
- Kept register accurate through correct billing, payment processing and cash management practices
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
ASSISTANT MANAGER
Urban Air Trampoline And Adventure Park
The Woodlands, Texas
06.2020 - 07.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Reviewed sales and gross profit reports to determine options for increasing market growth
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2021
Skills
- Business Operations Understanding
- Recordkeeping and Bookkeeping
- Documentation and Reporting
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Appointment Scheduling
- Administrative Support
- Reliable and Punctual
- Customer Service-Oriented
- Customer Service
Timeline
Administrative Assistant
Texas Professional Surveying
02.2024 - 08.2024
Elderly Caregiver
Kevin’s Senior Living -Spring
08.2023 - 02.2024
Office Manager
Snapolgy
08.2022 - 12.2022
Homeschooling Teacher
HomeSchooling
01.2022 - 07.2023
Waitress
Big City Wings
07.2021 - 12.2021
ASSISTANT MANAGER
Urban Air Trampoline And Adventure Park
06.2020 - 07.2021
High School Diploma -
Conroe High School