Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy McDonald

Altoona,PA

Summary

Attentive, Organized and dependable candidate with 10 years hands on autism support with my son. I am passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills, With exceptional communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Pediatric Home Health Aid

BAYADA
07.2024 - Current
  • Provided compassionate nursing care to medically fragile children in home settings.
  • Improved patient outcomes by providing comprehensive pediatric health care services in a home setting.
  • Collaborated with multidisciplinary teams to develop individualized care plans tailored to the child''s unique needs.
  • Assisted patients with activities of daily living to promote independence.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Salon Owner/Operator

The Curl Studio LLC
01.2022 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Oversaw business budget planning and administration, accounting functions, and purchasing to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Communicated effectively with clients to establish expectations and desires for treatment.
  • Handled inventorying of hair products.
  • Kept on top of current hair cutting, coloring and styling trends.
  • Established rapport and positive client relationships to maintain and expand clientele via referrals and word-of-mouth.

Direct Support Professional

Keystone Human Services
03.2019 - 07.2024
  • Administered medication as directed by physician.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.

Assistant Manager

Bath And Body Works
11.2018 - 09.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.

Education

High School Diploma -

Altoona Area High School

Cosmetologist - Cosmetology

The Salon Professional Academy - Altoona
2012

Skills

  • Knowledge of State Regulations
  • Crisis Management
  • Patient Assessments
  • Family Support
  • Medical Terminology
  • Organizational Skills
  • Emotional Regulation Support
  • Autism Spectrum Knowledge

Languages

American Sign Language
Elementary

Timeline

Pediatric Home Health Aid

BAYADA
07.2024 - Current

Salon Owner/Operator

The Curl Studio LLC
01.2022 - Current

Direct Support Professional

Keystone Human Services
03.2019 - 07.2024

Assistant Manager

Bath And Body Works
11.2018 - 09.2019

Cosmetologist - Cosmetology

The Salon Professional Academy - Altoona

High School Diploma -

Altoona Area High School

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Wendy McDonald