Wendy Noland
Acworth,GA
Summary
Dedicated professional offering over 15 years of experience in various administrative and customer service roles. Excels in calendar management, scheduling, data entry and database administration. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multi-tasking and problem-solving abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
Piedmont Heart Institute
Atlanta, Georgia
03.2021 - 06.2025
- Coordinated multi-site clinical trials, ensuring compliance with regulatory standards and protocols.
- Managed recruitment of patients, scheduled visits, and performed data entry to uphold trial objectives.
- Executed meticulous record-keeping and administrative tasks to uphold documentation standards as outlined by sponsor protocols.
- Maintained inventory of investigational product supplies, ensuring optimal storage conditions were consistently maintained.
- Collaborated with principal investigator and clinical team to ensure efficient execution of daily trial activities.
Patient Recruitment Specialist
Atlanta Center For Medical Research
Atlanta, Georgia
11.2020 - 02.2021
- Conducted outreach to current and prospective patients to inform them about participation in available studies.
- Facilitated pre-screening and scheduling of potential study participants.
- Articulated essential protocol requirements, study procedures, and stipend details to ensure informed participation.
- Developed comprehensive screening spreadsheets adhering to inclusion and exclusion criteria for study protocols.
Clinical Lab Assistant
Vancouver Clinic
Vancouver, Washington
06.2020 - 09.2020
- Conducted laboratory tests and analyses to support accurate patient diagnoses.
- Processed and prepared specimens for testing, ensuring quality control standards.
- Maintained lab equipment and ensured compliance with safety protocols.
- Collaborated with healthcare professionals to deliver timely lab results.
Clinical Research Intern
Piedmont Heart Institute
Athens, Georgia
11.2019 - 03.2020
- Reviewed and analyzed medical records to screen potential candidates for research studies.
- Facilitated patient visits and ensured accurate maintenance of study-related documents and records using Microsoft Office Suite.
Front End Team Member
Whole Foods Market
Duluth, Georgia
11.2017 - 10.2019
- Delivered exceptional customer service to elevate shopping experiences and cultivate customer loyalty.
- Processed high volumes of transactions efficiently and accurately, ensuring customer satisfaction.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
Assistant Store Manager
QuikTrip
Lawrenceville, Georgia
01.2009 - 01.2018
- Managed store operations and supervised team members to maintain efficiency and productivity.
- Managed cash register operations while fostering positive customer relationships.
- Managed order placement for store supplies and conducted vendor check-ins to ensure timely delivery.
- Monitored and enforced compliance with laws governing responsible retailing, ADA regulations, and food safety standards.
Education
Bachelor of Science - Psychology
University of North Georgia
Dahlonega, GACertificate - Healthcare Science
Gwinnett Technical College
Lawrenceville, GASkills
- Effective Written and Verbal Communication Skills
- Excellent Organizational Skills
- Outstanding Customer Service
- Database and Records Management
- Proficient in Microsoft Office Suite
- Certified in BLS and CPR
Certification
Clinical Research Professional - Gwinnett Technical College
Timeline
Clinical Research Coordinator
Piedmont Heart Institute
03.2021 - 06.2025
Patient Recruitment Specialist
Atlanta Center For Medical Research
11.2020 - 02.2021
Clinical Lab Assistant
Vancouver Clinic
06.2020 - 09.2020
Clinical Research Intern
Piedmont Heart Institute
11.2019 - 03.2020
Front End Team Member
Whole Foods Market
11.2017 - 10.2019
Assistant Store Manager
QuikTrip
01.2009 - 01.2018
Bachelor of Science - Psychology
University of North Georgia
Certificate - Healthcare Science
Gwinnett Technical College