KEEYANA L RIGGINS

Overseeing and managing clinical trials and research studies to ensure they are conducted in compliance with regulatory guidelines and protocols. Working with PIs, sponsors, and study participants to ensure smooth and ethical study execution. Creating recruitment strategies and retention plans for all age groups and demographics. Recruit, screen, and enroll study participants according to study protocols. Obtain and document informed consent from participants. Schedule and conduct study visits, follow-ups, and data collection. Specimen collection and processing. PBMC experience, processing patient samples and quarterly submission for Duke IVQAC. Maintain accurate, up-to-date, and confidential records of all participant data. Ensure compliance with GCP, IRB, FDA, and institutional regulations. Assists in budget preparation and monitors study-related expenses. Handle preparation and submission of regulatory documents, such as IRB applications, amendments, and continuing reviews. Manage the inventory of IP when applicable, and study supplies. Upkeep of schedules, including but not limited to participant visits, monitoring visits, SIVs, laboratory inspections, timekeeping, etc. Coordinating and managing events. Web design, keeping the website and social media up to date.

• Perform administrative task such as answering calls, faxing orders/reports, investigating reports, managing calendars for PTO and call outs, managing inventory and supplies.
• Ordering supplies for several facilities with monthly budget.
• Conducting and supporting scientific investigations and experiments.
• Planning, setting up and undertaking controlled experiments and trials.
• Collecting, preparing and/or testing samples.
• Maintaining, calibrating, cleaning and testing samples.
• Demonstrating procedures.
• Managed inventory and supplies.
• Managed calendars.
• Managed 5-6 employees a day in site lead roll.
• Keeping up to date with relevant scientific and technical developments.
• Collect specimens according to established procedures.
• Average between 30-40 patients per day.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
• Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
• Read, understand and comply with departmental policies, and ensure that all staff members follow instructions.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Assist with compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

• Performed administrative task.
• Answering calls, managing calendars, faxing orders/reports, investigating reports, and assisting physicians with inquiries.
• Upkeep of inventory and supplies with monthly budget.
• A variety of routine blood draw procedures on adults and pediatrics.
• Performed waive kit testing.
• Accurately recording Lot numbers and expiration dates and QC kits as needed.
• Performed drug screenings following all DOT and Non-DOT guidelines.
• Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.
• Transported specimens to laboratory for testing.
• Obtained intake information including personal data, medical history, and insurance coverage.
• Accurately labeling and packaging specimens preparing to be sent out.
• Following and executing physicians order in a timely manner.
• ICD-10 diagnosis code knowledge.
• Routine office duties, answer calls, copying and faxing orders and results to physicians.
• Filing paperwork accordingly.

• Medical Examiner providing care for major life insurance companies, studies, and wellnesses.
• Processing and recording vitals (height, weight, blood pressure, pulse, waist and chest measurements), recording medical history for paramedical exams, obtaining blood samples and urine samples for lab testing, and providing drug screening services for many major employers from Retail Businesses, Refineries, etc.
• Proficient in (Non-Dot and Dot) breathe alcohol testing, hair follicle tests, fingerprinting, and DNA testing.
• Clerical duties answering phone, directing calls to correct department.
• Scheduling appts for clients, copying and faxing orders to agents.
• Filing paperwork accordingly.

• Provide customer care to east Ohio Dominion Gas customers.
• Supplying accurate and up to date billing and account information.
• Helping with processing payments, account transfers, starting new accounts.
• Also, managing several properties, transferring calls to proper department if needed, and scheduling all meter work orders.
• Prioritize all work to meet productivity goal each month.