Wendy O’Neil
Geneva,NY
Summary
Banking Operations Lead Specialist at Canandaigua National Bank with expertise in Q2 Central/Console and a proven track record in team leadership and regulatory compliance. Skilled in creating efficient procedures and enhancing operational effectiveness, fostering a results-driven environment while ensuring accuracy and adherence to banking standards.
Overview
2027
2027
years of professional experience
Work History
Banking Operations Lead Specialist
Canandaigua National Bank
Canandaigua, NY
2018 - Current
- Lead, coach, train, support & set priorities for team members
- Maintain an advanced to expert level understand of the majority of operations related systems
- Create and document procedures and maintain a high-level understanding of bank controls & regulatory requirements
Banking Operations Representative
Canandaigua National Bank
Canandaigua
2014 - 2018
- Processed legal restraints & levies
- Organized and distributed incoming mail while preparing outgoing correspondence.
- Ensured accuracy of daily AIC report and executed necessary corrections.
Bank Teller
Canandaigua National Bank
Canandaigua, NY
05.2009 - 2014
- Executed accurate processing of customer transactions while ensuring compliance with banking regulations.
Education
Associate of Science - Graphic Design
Finger Lakes Community College
Canandaigua, NY05.2002
Skills
- Q2 Central/Console
- DNA
- Payment Exchange
- Thales
- Client Central
Committees
- Celebration Committee
- Team Building committee
- Sky lounge remodel focus group
Timeline
Bank Teller
Canandaigua National Bank
05.2009 - 2014
Banking Operations Lead Specialist
Canandaigua National Bank
2018 - Current
Banking Operations Representative
Canandaigua National Bank
2014 - 2018
Associate of Science - Graphic Design
Finger Lakes Community College