Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Client Service Professional
HR Block
12.2024 - 04.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supply inventory.
Library Student Assistant- Shelving
UH Libraries – University of Houston
12.2023 - 05.2024
Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
Checked out and checked in items using the library computer system.
Collaborated with fellow student assistants on group projects and initiatives to improve library services, fostering teamwork among staff members.
Maintained and updated records of the current collection.
Managed special projects assigned by librarians such as reorganizing sections or updating signage throughout the facility for improved navigation.