Wendy Palacios

I am a Certified Medical Assistant and I have experience in different areas of the medical field;

- Reception

-Billing and coding

-Verifying Insurance and Copayments

-Triage

-Inventory for vaccines and supplies

-Faxing prescriptions and paperwork

-Referrals

-Phlebotomy and Vaccine administration

-Sterilization

I am also CPR certified

• Managed cash register operations, ensuring balanced drawers and accurate transactions.
• Processed customer orders accurately and efficiently in high-volume drive-thru environment.
• Delivered exceptional customer service, resolving inquiries and enhancing overall experience.
• Collaborated with team members to streamline order preparation and delivery times.
• Maintained cleanliness and organization of work area for optimal safety and efficiency.
• Assisted in training new staff on operational procedures and customer service techniques.
• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Followed food safety and sanitation guidelines at all times.