Ensured compliance with healthcare regulations through regular audits and staff education.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Coordinated with physicians to develop and implement care plans for patients, ensuring the delivery of high-quality medical services.
Maintained strong relationships with local hospitals, insurance companies, pharmacies, and other key stakeholders involved in delivering comprehensive healthcare services to patients.
Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
Clinical Donation Specialist
NJ Sharing Network
11.2023 - Current
Enhanced donor experience by providing efficient, friendly service during the donation process.
Managed donor database and ensured accurate record-keeping for improved tracking of donation history.
Streamlined the donation process with clear communication and thorough explanation of procedures.
Collaborated with team members to develop creative strategies for donor engagement and acquisition.
Clinical Laboratory Specialist
Opentrons
12.2021 - 03.2022
Improved laboratory efficiency by streamlining testing processes and implementing new technologies.
Developed standard operating procedures, maintaining consistency and accuracy in laboratory practices.
Trained and mentored junior staff members, fostering a supportive learning environment within the lab.
Performed complex laboratory tests with precision, resulting in accurate diagnoses and informed treatment plans.
Emergency Room Technician
Mercy Medical Center: Emergency Room
09.2018 - 05.2019
Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
Registration Specialist
Mercy Medical Center
11.2014 - 08.2018
Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
Streamlined the registration process for patients, resulting in reduced wait times and increased satisfaction.
Collaborated with medical staff to ensure accurate record-keeping and seamless communication between departments.
Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.