Summary
Overview
Work History
Education
Certification
Timeline
Languages
Technical Knowledge
Skills
CustomerServiceRepresentative

Wendy Parada

Cyber Security
Converse,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber Security position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
1
1
Language

Work History

COVID-19 Contact Tracer

Kansas Department Of Health And Environment
Topeka, KS
08.2021 - 11.2021
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Notified and interviewed individuals to ascertain novel coronavirus exposure level.
  • Performed record keeping by logging client information within secure contact-tracing software.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.

Case Manager

US Department Of Health And Human Services, HHS
San Antonio, TX
04.2021 - 06.2021
  • Increased release or discharge rates by providing excellent service and building meaningful relationships with patients and potential sponsors.
  • Assisted personnel with assessments to identify student academic level and guide instruction.
  • Helped patients receive appropriate, high-quality care with reasonable results.


COVID-19 Response Frontline Case Investigator

The University Of Texas Health Science Center
San Antonio, TX
09.2020 - 04.2021
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Collected and recorded information in electronic medical records.
  • Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
  • Performed record keeping by logging client information within secure contact-tracing software.

Office Bookkeeper

Los Conquistadores
San Antonio, TX
10.2016 - 08.2019
  • Coordinated special projects and managed schedules.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Reported financial data and updated financial records in ledgers and journals.
  • Maintained and processed invoices, deposits and money logs.
  • Eliminated errors in financial recordkeeping through careful forecasting and budget administration.

Education

BBA - Business Administration - Cyber Security

The University of Texas At San Antonio
San Antonio, TX
08.2018 - 05.2020

Associate of Arts - Accounting And Business Management

San Antonio College
San Antonio, TX
08.2016 - 06.2018

Certification

Measuring and Maximizing Impact of COVID-19 Contact Tracing

Timeline

COVID-19 Contact Tracer

Kansas Department Of Health And Environment
08.2021 - 11.2021

Case Manager

US Department Of Health And Human Services, HHS
04.2021 - 06.2021

Professional Certification of Contact Tracing and Case Investigation

04-2021

Ethics Training

11-2020

SAMHD Introductory to Quality Improvement Using the PDSA Cycle

11-2020

Measuring and Maximizing Impact of COVID-19 Contact Tracing

10-2020

COVID-19 Response Frontline Case Investigator

The University Of Texas Health Science Center
09.2020 - 04.2021

COVID-19 Contact Tracing

09-2020

BBA - Business Administration - Cyber Security

The University of Texas At San Antonio
08.2018 - 05.2020

Office Bookkeeper

Los Conquistadores
10.2016 - 08.2019

Associate of Arts - Accounting And Business Management

San Antonio College
08.2016 - 06.2018

Languages

Spanish

Technical Knowledge

Wireshark, Nmap, VMware Workstation, DrJava, Microsoft Azure, Linux, Ubuntu, VirtualBox, NetworkMiner


Skills

MS office, Salesforce Software Proficiency, Good telephone etiquette, data entry, interpersonal communication, decision-making , problem-solving, case management, interviewing skills, patient management, written and verbal communication, active listening

Wendy ParadaCyber Security