Wendy Parker
Allied Bond
Levittown,PA
5
years of professional experience
Experienced professional with strong negotiation and problem-solving skills. Successfully managed collections processes, providing excellent customer service and ensuring timely resolutions.
Work History
Bill Collector
1 Year 8 Months- Managed collections process, ensuring timely follow-up on outstanding accounts.
- Utilized collection software to track payment status and account histories.
- Communicated effectively with clients to negotiate payment plans and resolve disputes.
- Maintained accurate records of interactions and agreements in compliance with regulations.
Teacher
9 Months- Developed and implemented engaging lesson plans that fostered early childhood development.
- Created a nurturing classroom environment, promoting social and emotional growth among students.
- Collaborated with parents to support children's educational needs and progress updates.
- Assessed student performance through observations and tailored activities to enhance learning outcomes.
Travel Agent and Sales
1 Year- Developed customized travel itineraries to meet client preferences and budgets.
- Researched and recommended destinations, accommodations, and activities for clients.
- Coordinated bookings for flights, hotels, and transportation to ensure seamless travel experiences.
- Maintained up-to-date knowledge of industry trends, regulations, and new destinations.
Accounts Receivable Clerk
1 Year 4 Months- Processed and recorded daily accounts receivable transactions efficiently.
- Ensured timely follow-up on outstanding invoices to improve cash flow.
- Reconciled customer accounts to maintain accuracy in financial records.
- Collaborated with cross-functional teams to resolve billing discrepancies swiftly.
Education
Bachelor of Science - Elementary Education
Skills
Claims investigation
Active listening
Team collaboration
Advanced oral and written communication skills
Decision-making
Settlement negotiation
Caseload management
Coverage assessments
Customer service
Problem-solving
Multitasking and organization
Verbal and written communication
Negotiation techniques
Accomplishments
I received my AIC in 2006, my AIS in 2007 and my AINS in 2010
Timeline
Bill Collector
Allied Bond
07.1996 - 03.1998Read More
Teacher
Kindercare Learning Centre
10.1995 - 07.1996Read More
Travel Agent and Sales
World Marketing Services
10.1994 - 10.1995Read More
Accounts Receivable Clerk
Modern Group LTD
01.1993 - 05.1994Read More
Shippensburg University of Pennsylvania
Bachelor of Science from Elementary Education
Read More