Daniel Mirabal
Summary
Experienced Collections Specialist bringing years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
24
24
years of professional experience
Work History
Bill Collector
Transworld Systems Inc.
04.2020 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
- Documented customer payment interactions and account statuses for future reference.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Worked with customer to create debt repayment plan based on current financial condition.
- Used scripted conversation prompts to convey current account information and obtain payments.
Cleaning Contractor
Self-employed
01.2015 - 04.2020
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Caregiver
Self-employed
01.2015 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors.
Frac Operator
Cal-Frac Well Services
01.2011 - 01.2014
- Conducted routine field safety audits to enforce pre- and post-trip standards.
- Examined proper lubrication and functioning of pumps and mechanical equipment through.
- Maneuvered control panels to regulate and coordinate product flow rates.
- Maintained supplies inventory by frequently checking stock to determine inventory levels and placing and expediting orders for needed supplies.
- Operated pumps to circulate water, oil or other fluids through wells to remove sand or materials obstructing free flow of oil.
Bill Collector
United Recovery Systems
01.2000 - 01.2011
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
- Documented customer payment interactions and account statuses for future reference.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Education
Associate of Science - Electronics Equipment Installation And Repair
Education America
Houston, TX01.2002
Skills
- Accounts Payable and Accounts Receivable
- Complex Problem-Solving
- Client Support
- Negotiation and Resolution
- Persuasive Negotiations
- Social Perceptiveness
Timeline
Bill Collector
Transworld Systems Inc.
04.2020 - Current
Cleaning Contractor
Self-employed
01.2015 - 04.2020
Caregiver
Self-employed
01.2015 - 03.2020
Frac Operator
Cal-Frac Well Services
01.2011 - 01.2014
Bill Collector
United Recovery Systems
01.2000 - 01.2011
Associate of Science - Electronics Equipment Installation And Repair
Education America