Robert Cox
Lakeland,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Toll Collector
Fanuni
Lakeland FL
03.2022 - 09.2022
- Monitored toll lane activity and generated operational reports.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Communicated in English and Language to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Operated toll collection equipment and processed toll payments accurately.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
District Sales Manager
Palm Harbor Homes
Albemarle, North Carolina
01.2001 - 03.2011
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
Education
BBA - Business Administration And Management
Clemson University
Clemson, SC09.2033
Skills
- Sales Transactions
- Accounts Payable and Accounts Receivable
- Social Perceptiveness
- Complex Problem-Solving
- Inventory Records
- Toll Equipment Operation
- Time Management
- Critical Thinking
- Excellent Communication Skills
- Toll Collection Operator
- Money Handling
- Interpersonal Communication Skills
- Multitasking Proficiency
- Cash Register Operation
- Toll Cashier
- Theft Prevention Training
- Emergency Situations
- Exceptional Team Communicator
- Total Payment Calculation
- Work Task Prioritization
- Return and Exchange Processing
- Credits and Refunds
- Standard Operating Procedure
- Instructing Customers
- Payment Tracking
- Advising and Coaching
- Coin and Currency Counting
- Till Counting
- Office Support
- Coupon Redemption
- Customer Directing
- Process Transactions
- Sales Transactions
- Event Sales
- Cooperative Attitude
- Transaction Balance Sheets
- Rewards Tracking
- Weight and Measurement
- Management of Personnel Resources
- Adaptable and Flexible
- Total Sales Reconciliation
- Service Minded
- Reading Comprehension
- Records Maintenance
- Office Support
- Coupon Redemption
- Customer Directing
- Process Transactions
- Criminal Investigations
- Event Sales
- Cooperative Attitude
- Transaction Balance Sheets
- Rewards Tracking
- Weight and Measurement
- Management of Personnel Resources
- Adaptable and Flexible
- Total Sales Reconciliation
- Service Minded
- Credit Card Payment Processing
- Customer Relations
- Retail Sales Customer Service
- Order Fulfillment
- Customer Relationship Management
- Problem-Solving Ability
- Sales Transactions
- POS Systems Expertise
- Executive Management Support
- Quality Control
- Service Standard Compliance
- Money Handling Abilities
- Team Development
- Conflict Mediation
- Closing Sales
- Brand Representation
- Product Promotion
- Order Processing
- Travel Planning
- Managing Multiple Tasks
- Conflict Resolution
- Calm and Professional Under Pressure
- Policy and Procedure Adherence
- Customer Retention Strategies
- Customer Account Management
- Sales Quota Achievement
- Research
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Toll Collector
Fanuni
03.2022 - 09.2022
District Sales Manager
Palm Harbor Homes
01.2001 - 03.2011
BBA - Business Administration And Management
Clemson University