Robert Cox
Lakeland,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Toll Collector
Fanuni
03.2022 - 09.2022
- Monitored toll lane activity and generated operational reports.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Communicated in English and Language to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Operated toll collection equipment and processed toll payments accurately.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
District Sales Manager
Palm Harbor Homes
01.2001 - 03.2011
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
Education
BBA - Business Administration And Management
Clemson University
Clemson, SC09.2033
Skills
- Sales Transactions
- Accounts Payable and Accounts Receivable
- Social Perceptiveness
- Complex Problem-Solving
- Inventory Records
- Toll Equipment Operation
- Time Management
- Critical Thinking
- Excellent Communication Skills
- Toll Collection Operator
- Money Handling
- Interpersonal Communication Skills
- Multitasking Proficiency
- Cash Register Operation
- Toll Cashier
- Theft Prevention Training
- Emergency Situations
- Exceptional Team Communicator
- Total Payment Calculation
- Work Task Prioritization
- Return and Exchange Processing
- Credits and Refunds
- Standard Operating Procedure
- Instructing Customers
- Payment Tracking
- Advising and Coaching
- Coin and Currency Counting
- Till Counting
- Office Support
- Coupon Redemption
- Customer Directing
- Process Transactions
- Sales Transactions
- Event Sales
- Cooperative Attitude
- Transaction Balance Sheets
- Rewards Tracking
- Weight and Measurement
- Management of Personnel Resources
- Adaptable and Flexible
- Total Sales Reconciliation
- Service Minded
- Reading Comprehension
- Records Maintenance
- Office Support
- Coupon Redemption
- Customer Directing
- Process Transactions
- Criminal Investigations
- Event Sales
- Cooperative Attitude
- Transaction Balance Sheets
- Rewards Tracking
- Weight and Measurement
- Management of Personnel Resources
- Adaptable and Flexible
- Total Sales Reconciliation
- Service Minded
- Credit Card Payment Processing
- Customer Relations
- Retail Sales Customer Service
- Order Fulfillment
- Customer Relationship Management
- Problem-Solving Ability
- Sales Transactions
- POS Systems Expertise
- Executive Management Support
- Quality Control
- Service Standard Compliance
- Money Handling Abilities
- Team Development
- Conflict Mediation
- Closing Sales
- Brand Representation
- Product Promotion
- Order Processing
- Travel Planning
- Managing Multiple Tasks
- Conflict Resolution
- Calm and Professional Under Pressure
- Policy and Procedure Adherence
- Customer Retention Strategies
- Customer Account Management
- Sales Quota Achievement
- Research
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Toll Collector
Fanuni
03.2022 - 09.2022
District Sales Manager
Palm Harbor Homes
01.2001 - 03.2011
BBA - Business Administration And Management
Clemson University
Similar Profiles
Eric HugginsEric Huggins
Supervisor at Sentry Event ServicesSupervisor at Sentry Event Services
Joshua OluwatayoJoshua Oluwatayo
Network Systems Engineer at VITAS HealthcareNetwork Systems Engineer at VITAS Healthcare
Sergio SotoSergio Soto
Volunteer at United Way of Lee, Hendry, and Glades CountyVolunteer at United Way of Lee, Hendry, and Glades County
Linnette Ruiz ArroyoLinnette Ruiz Arroyo
Retail Visual Merchandiser at Ashley Furniture Lakeland, HomestoreRetail Visual Merchandiser at Ashley Furniture Lakeland, Homestore
Barbara MwewaBarbara Mwewa
Toll Collector/Acting Senior Toll Collector at MOIC-LNToll Collector/Acting Senior Toll Collector at MOIC-LN