Summary
Overview
Work History
Education
Skills
References
Timeline
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Veronique Casimir

EAST STROUDSBURG,PA

Summary

Dependable and motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Comfortable with managing duties in fast-paced, high-volume environment. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Toll Collector

DRJTBC
Delaware Water Gap, PA
06.2022 - Current
  • Greeted customers, assessed toll fees and collected payment.
  • Counted and balanced cashier drawers.
  • Provided operational reports listing daily toll lane activity.
  • Issued change when needed and processed payments with cash or EZ-Pass transponders.
  • Processed violations according to established policies and procedures.

Data Integrity Lead

Giant Food Stores
East Stroudsburg, PA
10.2019 - 05.2022
  • Assisted other departments in developing effective methods for managing their own sales.
  • Validated data accuracy and completeness to ensure data integrity.
  • Developed and implemented strategies to increase customer satisfaction with point of sale services.
  • Trained new staff on the proper use of the point of sale system.
  • Managed day-to-day activities related to POS operations, including ordering supplies.
  • Collaborated with upper management in developing long-term strategies for successful operation of points of sales.
  • Assisted with coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Resolved customer complaints regarding sales and service.
  • Applied weekly promotional sale signs and tags throughout store.

Housekeeper

Staybridge Suites Hotel
East Stroudsburg, PA
06.2017 - 10.2019
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Followed safety procedures when handling hazardous materials.
  • Observed proper use of chemicals when cleaning various surfaces.

Education

Cosmetology License - Cosmetology

Empire Beauty School
New York, NY
06-2008

High School Diploma -

East Stroudsburg Senior High School South
East Stroudsburg, PA
06-2000

Skills

  • Money Handling
  • Organized and detail-oriented
  • Records Management
  • Customer Service
  • Payment Processing
  • Customer Assistance
  • Wire Transfers
  • Task Prioritization
  • Inventory Management
  • Return and Exchange Processing
  • Teamwork and Collaboration
  • Credits and Refunds
  • Point of Sale Software
  • Cash Register Operation
  • Pricing and Markdowns
  • Excellent Communication
  • ID Verification
  • Written Communication
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Honest and Dependable
  • Multitasking
  • Credit and cash transactions

References

References available upon request.

Timeline

Toll Collector

DRJTBC
06.2022 - Current

Data Integrity Lead

Giant Food Stores
10.2019 - 05.2022

Housekeeper

Staybridge Suites Hotel
06.2017 - 10.2019

Cosmetology License - Cosmetology

Empire Beauty School

High School Diploma -

East Stroudsburg Senior High School South
Veronique Casimir