Wendy Perez-Roblero
West Palm Beach,United States
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Adheres to professional standards incorporating legal and ethical responsibilities. Exercises patience to maintain calmness in stressful situations. Fully versed on behavior reduction protocols. Supportive of behavioral team and dedicated to implementing precise techniques for optimal results.
Overview
5
5
years of professional experience
Work History
Lead Mental Health Technician
United Recovery Project
Riviera Beach, Florida
07.2024 - Current
- Trained and mentored new mental health technicians on best practices.
- Maintained accurate patient records while ensuring confidentiality compliance.
- Managed crisis situations by applying de-escalation techniques effectively.
- Performed administrative duties such as scheduling appointments, filing paperwork, ordering supplies.
- Developed therapeutic relationships with clients through active listening and empathy.
- Accompanied patients to medical and counseling appointments.
- Tracked and replenished inventory of therapeutic supplies and materials.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
Behavior Technician
Retreat Benhavioral Health
West Palm Beach, United States
05.2023 - 06.2024
- Met clients' goals for acquiring new behavioral skills and reducing negative behaviors according to established protocols.
- Assisted with personal skill-building to improve client wellbeing.
- Protected client confidentiality with HIPAA requirements.
- Compiled, documented and summarized data on observable client behaviors.
- Protected staff and patients by reporting unusual behaviors or ailments to staff.
- Supported patients emotionally with positive communication and interactions.
- Achieved objectives with combination of trauma-informed care and appropriate interventions.
- Observe, monitor, and record problem behaviors through accurate behavior consequence data and notes
Team Member
Target
West Palm Beach
01.2021 - 03.2022
- Adapted to operational needs, taking on different roles to support workflow.
- Restocked supplies to keep teams productive.
- Supported fellow team members with regular tasks and activities.
- Addressed customer needs by responding to specific requests.
- Maintained safe and organized work areas and completed side work to support cleanliness.
Education
Dental Hygiene
Palm Beach Sate College
06-2028
High School -
Palm Beach Lakes Community High School
05.2023
Skills
- Social Skills Development
- Behavior Management
- Analytical Thinking
- Problem-Solving
- Effective Communication
- Multitasking
- Crisis Management
- Employee Training
- Patient care
Languages
- Spanish, Native
- English, Native
Timeline
Lead Mental Health Technician
United Recovery Project
07.2024 - Current
Behavior Technician
Retreat Benhavioral Health
05.2023 - 06.2024
Team Member
Target
01.2021 - 03.2022
Dental Hygiene
Palm Beach Sate College
High School -
Palm Beach Lakes Community High School