Wendy Piggott
Little Hocking,OH
Summary
Detail-oriented RN with extensive experience in care coordination and patient education. Known for exceptional communication and strong attention to detail, driving quality control and compliance to enhance patient satisfaction, minimize readmission rates and obtain maximum reimbursement for healthcare facilities.
Overview
22
22
years of professional experience
Work History
RN Care Transition Coordinator
Adoration Home Health
Vienna, WV
07.2016 - Current
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with insurance companies to secure appropriate coverage for required services during transitional periods, minimizing financial burdens on patients.
- Facilitated smooth transitions from acute to post-acute care settings through diligent coordination of medical services.
RN Case Manager
WVU Camden Clark Medical Center
Parkersburg, WV
01.2009 - 07.2016
- Collaborated with nursing staff and physicians to ensure patient medical record reflected all required information to meet Joint Commission and CMS standards for core measures.
- Coordinated patient care plans across multidisciplinary teams to ensure comprehensive treatment strategies and successful transition from acute care to home setting.
- Utilized electronic health record systems for accurate documentation and tracking of patient information.
- Educated patients and families on disease management and available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
RN Care Coordinator
Camden Clark Medical Center
Parkersburg, WV
01.2006 - 01.2009
- Improved patient outcomes by reviewing charts to identify missing diagnoses, unspecified conditions or undocumented treatments.
- Submitted queries to physicians when documentation was vague, conflicting or incomplete to clarify the clinical picture.
- Educated physicians and staff on best practices for documentation on core measures.
- Collaborated closely with coding, case management, and physicians to ensure the medical record accurately translated into proper medical codes.
- Monitored progress towards treatment goals, adjusting care plans as needed to maximize success rates and ensure adherence to best practices and protocols.
- Participated in evidence-based practice project implementation, reviewed medical records and obtained required documentation from physician to ensure all quality core measure objectives were met for facility reimbursements and best practices as required by the Joint Commission and CMS.
RN Case Manager
Camden Clark Medical Center
Parkersburg, WV
05.2004 - 01.2006
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Utilized advanced telemetry systems for real-time monitoring of cardiac patients' conditions.
- Monitored patients' vital signs, ensuring timely interventions and accurate data collection.
- Recognized and responded to emergency situations promptly, initiating appropriate interventions as per established guidelines within the telemetry setting.
Education
Associate of Science - Nursing
West Virginia University At Parkersburg, WV
Parkersburg, WV05-2004
Skills
- High level of autonomy
- Acute care expertise
- Managing deadlines
- Documentation compliance
- Strong attention to detail
- Quality control monitoring
- Multitasking
- Excellent communication
- Task prioritization
- Written communication
Timeline
RN Care Transition Coordinator
Adoration Home Health
07.2016 - Current
RN Case Manager
WVU Camden Clark Medical Center
01.2009 - 07.2016
RN Care Coordinator
Camden Clark Medical Center
01.2006 - 01.2009
RN Case Manager
Camden Clark Medical Center
05.2004 - 01.2006
Associate of Science - Nursing
West Virginia University At Parkersburg, WV