Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate

Wendy Ragsdale

Douglassville,TEXAS

Summary

Dynamic sales professional with a proven track record at Deans. Deams, excelling in client relationship management and strategic sales development. Recognized for enhancing customer satisfaction and driving revenue growth through effective sales strategies. Skilled in cash handling and adept at building rapport, ensuring repeat business and client loyalty.

Overview

1
1
Certification

Work History

Sales Associate

Rent One
  • Maintained store organization to engage customers effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Sales Manager

Deans. Deams
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Bank Officer

Texarkana National Bank
  • Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
  • Assisted customers in identifying financial goals and recommended tailored banking solutions that aligned with their objectives.
  • Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.

Office Manager

Brower Radio
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Education

Accounting, Quick Book Pro.

Texarkana Community College
Texarkana, TX
05.2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Complex Problem-solving
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Payment processing
  • Strategic planning
  • Inventory tracking
  • Sales development
  • Building rapport
  • Inventory control
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Brand promotion
  • Point of sale operation
  • Negotiation tactics
  • Relationship selling
  • Product promotions
  • Business development
  • Persuasion techniques
  • Sales trends
  • Shipment processing
  • Promotional support
  • Fitting room maintenance
  • Fraud detection
  • Cold calling
  • Product demonstrations
  • Sales forecasting
  • CRM software proficiency
  • Dispute mediation
  • Self-checkout assistance
  • Contract preparation
  • Client account management
  • Money transfer systems
  • Dining area maintenance
  • Sales pipeline management
  • Expert in subject
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Merchandising
  • Client retention strategies
  • Upselling and cross selling
  • Feedback implementation

Accomplishments

I was able to turn a local rent to own that was set to close into the most profitable store the company ever had. I did this by building higher moral in my employees. Cleaning the store top to bottom. Giving better customer service by explaining what the customer was getting. From day one till 4 yrs later I never gave up and to this day it's still #1 in the company.

  • Improved customer satisfaction ratings by Number% by Action taken.
  • Increased company revenue by $Amount by negotiating Deal description.
  • Completed the Project name Project on time and $Amount under budget.
  • Designed and launched the Project Name Project, resulting in a Number% increase in market share for the company.
  • Saved the company $Amount over Number years by implementing a successful productivity improvement plan.
  • Presented with the Award Name Award for spurring more than Number% growth for Number consecutive months.
  • Resolved product issue through consumer testing.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Collaborated with team of Number in the development of Project name.

Certification

Certified CPR

Certified Women's National Sales Association

Certified Professional Women's Association.

Timeline

Sales Associate

Rent One

Sales Manager

Deans. Deams

Bank Officer

Texarkana National Bank

Office Manager

Brower Radio

Accounting, Quick Book Pro.

Texarkana Community College

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Wendy Ragsdale