Wendy Rapeta
Racine,WI
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Charter
10.2022 - 01.2025
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
Sorting Agent
Amazon
01.2025 - 01.2026
- Sorted packages efficiently to ensure timely delivery to customers.
- Operated scanning equipment to track inventory movement accurately.
- Collaborated with team members to meet daily sorting targets consistently.
- Supported management in maintaining adherence to operational standards and guidelines.
- Identified and reported discrepancies in package counts or conditions promptly.
Flooring Sales Specialist
Home Depot
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements..
- Managed inventory levels efficiently to avoid stock shortages or overstocking situations that could affect sales performance.
- Kept up-to-date with industry trends and new products, providing clients with the latest flooring solutions available.
Assistant Teacher
KinderCare Learning Centers
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Education
South Division
Milwaukee, WI05-2020
Skills
- Reliable and punctual
- Results Driven
- Strong communication and interpersonal skills
- Effective Communication in English and Spanish
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Sorting Agent
Amazon
01.2025 - 01.2026
Sales Associate
Charter
10.2022 - 01.2025
Flooring Sales Specialist
Home Depot
Assistant Teacher
KinderCare Learning Centers
South Division