Wendy Reed
Midland,MI
Summary
Hardworking and reliable employee with a positive attitude and extensive background with food safety, catering, making product schedules, operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings as well as on my own.
Overview
19
19
years of professional experience
Work History
Cashier
Pats Food Center
Freeland, Michigan
05.2024 - Current
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled customer inquiries and resolved issues with professionalism.
- Managed cash drawer, ensuring accurate balance at shift end.
- Greeted customers and answered any questions they had about the store's products and services.
Bakery Manager
Pats Food Center
Freeland, Michigan
08.2007 - 03.2024
- Managed daily operations of bakery department at local grocery store.
- Coordinated production schedules to meet customer demand for baked goods.
- Ensured quality control of all bakery products before display.
- Supervised and trained bakery staff on food safety practices.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Maintained inventory levels of baking ingredients and supplies effectively.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Developed new recipes and improved existing product offerings.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
Education
Eisenhower High School
Saginaw, MISkills
- Cash register operation
- Customer transaction processing
- Cash drawer management
- Food safety practices
- ServSafe certification
- Inventory management
- Developing product schedules
- Catering experience
- Problem solving skills
- Team collaboration
References
Robin Rau
Former coworker
Pats Food Center
989-832-1670
Renee Kretz
Former coworker
Pats Food Center
989-280-5895
Timeline
Cashier
Pats Food Center
05.2024 - Current
Bakery Manager
Pats Food Center
08.2007 - 03.2024
Eisenhower High School